About Sharebite

Sharebite is the leading food ordering platform built for companies to feed their employees. Our platform allows their employees to place meal orders with their favorite restaurants while helping to combat food insecurity in local communities.  Every meal ordered on Sharebite results in a meal donation through local partners like Feeding America and City Harvest, and to date, we have donated over 4.2 million meals. 

Being well fed is an essential ingredient for employee wellbeing, team performance, and company culture. Join our team and help bring do-good, feel-good eating to the world.

About the Role

As a Client Operations Associate, you will report to the Director of Client Success & Operations. You’ll be tasked with overseeing the on-site operations of Sharebite’s Group Order for Lunch service to our premier clients. This includes being on-site at client offices to ensure smooth delivery and COVID-safe arrangement of employee lunch orders. You will also be tasked with coordinating and communicating with our Restaurant Operations team to be sure restaurants are running on track to prepare and deliver large quantities of orders to the client’s office.

Sharebite clients using the Group Order for Lunch service are able to place lunch orders until 10:00am, at which point the ordering window closes and all employee meal orders are sent to restaurants to begin preparation for lunchtime delivery. From 10:00am until delivery to the client’s office (usually around 12:30-1pm) you will be responsible for communicating with our Restaurant Operations team to ensure restaurants are on track. From time-to-time you may need to stop in-person at designated restaurants to spot check their progress and inform the Restaurant Operations team if there is a risk of the delivery running late. 

Once you and the Restaurant Operations team have confirmed restaurants are on track, you will arrive at the designated client office, check-in with the client’s office manager, and position yourself near the “Sharebite Station” to oversee delivery of lunchtime meals. You may need to escort delivery personnel through security, freight entrances, or other building specific procedures. You will also assist and oversee the unpacking and arrangement of dozens of meals onto the Sharebite Station shelves so that employees may easily identify their meal in an orderly and COVID-safe manner. 

You will remain at the office until all meals are claimed, assisting employees if a meal or item seems to be missing and coordinating with our Customer Support team when necessary to troubleshoot employee order issues. You will checkout with office management around 2pm, receive any feedback from that day’s group order, and convey this feedback to the Restaurant Operations and/or Client Operations team.


  • You must be dependable, professional, and trustworthy. You are the type of person who takes pride in carrying the image of a brand and upholding Sharebite values throughout every facet of your role. 
  • You are able to shoulder great responsibility and remain cool under pressure; always assuring the client that things are under control and that they will be taken care of, without over promising or mismanaging expectations. 
  • Clear and concise communication is also key in this role, as you will be expected to relay detailed information quickly to our Restaurant Operations team from your onsite location. Respectful and professional communication is also required when interacting with client staff (including office managers, employees, and often client executives). 
  • You are humble, hardworking, and a team player who always has the interests of the greater team in perspective. 
  • Bi-lingual (especially Spanish) is a strong +plus!
  • Sharebite highly values access and inclusivity, disabled candidates encouraged to apply.
    • Please email hr@sharebite.com with any access requirements for your application. 

If you're excited by the opportunity to represent a fast growing, mission-driven startup, we'd love to talk with you!

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)
When autocomplete results are available use up and down arrows to review
+ Add Another Education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sharebite’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.