Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 115 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, and Minnesota. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually.

Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members.

Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here.

Schweiger Dermatology Group's Ultimate Employee Experience:

Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Full time employees (30+ hours per week) are eligible for:
- Medical (TeleHeath included), HSA/FSA, Dental, Vision by 1st of the month after hire date
- Company HSA contribution
- Eligible for 401K
- Your birthday is an additional personal holiday
- Company Sponsored Short Term Disability
- Pre-tax savings available for public transit commuters
Part-time employees (less than 30 hours)
- Eligible for Dental, Vision, and 401K on 1st of the month after date of hire
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services

Job Summary: Full Time Cosmetic Coordinator at our Park Ave office. The Cosmetic Coordinator oversees cosmetic conversation of patients for the location, helping providers treat more patients, giving patients time to discuss cosmetic concerns, and track follow up on consults performed.

Schedule: Full time, 30+ hours. Availability within operating hours of Monday through Friday: 7am-7pm with rotating Saturdays: 8am-2pm. Open Flexibility to help cover in a team environment is needed.

Job Responsibilities

Synchronized and Optimized

Ensure high levels of patient satisfaction through excellent consultative service and education.
Assess patient needs and provide assistance and information on product features and benefits.
Achieve office growth in cosmetic procedures performed- meeting assigned growth goals each year.
Monitor and track personal sales performance and sales activities via reporting on a daily, weekly, or monthly basis.
“Go the extra mile” to drive sales by working to sell packages of treatments and products, scheduling follow-up Botox treatments 3-4 months in advance, and reaching out to medical patients who express interest in cosmetic procedures.
Responsibilities include meeting with patients, reviewing skin care routine, demonstrating products, capturing high quality photos, presenting patients with financial quotes, providing and reviewing aftercare with patients, scheduling procedures in an SDG office, and processing all paperwork.

Patient Scheduling

Develop a follow up and leads tracking system through EMA.
Answer patient queries via phone or email by communicating in a friendly and personal manner.
Work as a team with MAs and providers to explain to patients’ best procedures, stay up to date on new services, and to schedule best times for procedures.
Strive towards same day procedures per office depending on procedures.
Assist when able with regular phone answering, booking appointments, taking deposits, etc.

Patient Satisfaction and Experience

Have effective post-appointment surveys to audit UPE behaviors and assess NPS scores for each visit.
Perform follow-up phone calls and provide special focus on consultations that have not been booked, missed, or canceled their procedure to make sure all questions or concerns are answered.
Follow-up with patients after treatment (fraxel, certain filler patients, any procedure requiring downtime).
Send out cards monthly, including but not limited to referral, birthday, thank you, or other happy occasions.

Education

Work with Aesthetic Companies to stay up to date on new products, techniques for cosmetic conversation and best practices for conversion.
Working closely with the Director of Aesthetic Services and team to learn about new technology and lasers offered at SDG versus the competition.
Work with Vice President, regional, and general managers to discuss what revenue and profit goals drive 10% same store growth year over year and drive profit to the bottom line
AKA: What technology will do well in my location, how do we make sure we cover the costs, how do we make it cost effective.
Must learn EMA and Nextech for scheduling, reporting, and for patient charting.
Must be autonomous in learning new procedures and products, may be asked to build training materials.
Interact with product reps to evaluate potential products & review existing product performance; negotiate “buy backs”.
Provide sales training on services and products to staff.

Promotional Efforts

Working with marketing and General Manager to do campaigns or promotional events directly related to patient interests and provide information directly to the marketing team for marketing strategies per office based on patient consultation information.
Assist with cosmetic marketing, promotional materials, aftercare handouts, etc..
Distribute promotional materials to complimentary business establishments when & where possible.
Oversee appropriate fundraising and record all donations.
Help capture social media video clips when time permits.

Qualifications

2 years of customer service experience is required, with 1-2 years of experience in sales or marketing preferred.
Able to work hours that office is busiest- may be evening and some weekends.
Able to properly communicate verbally and written (email) to doctors, medical providers, and patients.
Must be willing to be available via email for patient inquiries on off hours.

Hourly Pay Range

$21—$24 USD

Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.

Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Location (City)

Resume/CV *

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

(File types: pdf, doc, docx, txt, rtf)

When autocomplete results are available use up and down arrows to review

+ Add another education

What is your Legal First and Last name as written on your legal documents? *

What is your preferred name? *

What are your hourly or salary requirements? Accurate numeric value required to be considered. *

Employment type desired? *

When are you available to begin working? *

What is your general availability to work? Please specify days as well as start and end times you are available to work. *

Most of our offices opens at 7 am and close at 730 pm most weekdays and are open on some weekends.

Are you related to by blood, marriage, or other familial or personal relationship with anyone currently working at Schweiger Dermatology Group? *

If you are related to by blood, marriage, or other familial or personal relationship with anyone currently working at Schweiger Dermatology Group, please share their name and office location below. If not, please list N/A in the text box. *

Were you referred by a Schweiger Dermatology employee? *

If you were referred to us by a current or former SDG employee, please share their name and office location below. If not, please list N/A in the text box below. *

Have you worked at Schweiger Dermatology Group before? *

If you have worked at Schweiger Dermatology Group before, please list the dates you were employed. If not, please list N/A. *

Are you at least 18 years old? *

Are you eligible to work in the United States? *

*Proof of eligibility required upon hire.*

Are you able to perform the essential function of the position(s) you applied for? *

Please list any certifications or licenses you may hold. *

How did you hear about this specific opportunity with Schweiger Dermatology Group? *

If selected College/University, Certification Program/Specialty School, or other please list out Source

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Schweiger Dermatology Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Are you Hispanic/Latino?

Please identify your race

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Cosmetic Coordinator - Park Ave (Full Time)