PURPOSE:

The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, Better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.

There’s a reason more than 8,000 companies—including Nissan, Citizens Bank, Drift, Subway, Blue Cross Blue Shield, Docusign, and Omni Hotels—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.

The Predictive Index is a place where people with diverse backgrounds, experiences, and perspectives collaborate on amazing, important work. We celebrate our differences, knowing that they are fundamental to our success as an organization. “Better Work, Better World,” starts here, in an organization where every member of the PI community is valued, respected, and welcome. We encourage people from underrepresented backgrounds to apply.

 

Salesforce QA Specialist

PURPOSE:

The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.

There’s a reason more than 8,000 companies—including Drift, the LA Clippers, Hugo Boss, Docusign, and Nissan—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.

 

POSITION:


The Salesforce QA Specialist is responsible for ensuring the quality of functionality in PI’s Salesforce organization, which powers the daily operations for our 600+ certified partners, 1,500+ users and 8,000+ customers. The Salesforce QA Specialist will use their creativity to uncover undesired application behavior, execute and maintain automated regression tests under the direction of a Salesforce DevOps Engineer, and work with a team of Salesforce Admins and Developers to improve the quality of features released to production.

 

YOUR DAY-TO-DAY:

  • Execute our QA process, which includes devising test plans, creating test cases, and performing appropriate tests of new or updated functionality. 
  • Create/update system documentation including configuration changes, data mapping requirements, functional designs, test cases and deployment plans.
  • Document bugs and other unexpected behavior to triage cases received from customers and other departments within PI
  • Collaborate with internal stakeholders to ensure functionality aligns with business requirements and accounts for edge cases
  • Act as a subject matter expert for downstream impacts of application modifications and associated regression testing requirements
  • Execute, modify, document, and maintain automated tests under the direction of a Salesforce DevOps Engineer
  • Work in an agile and dynamic environment to facilitate timely responses to changing project requirements and company objectives.

 

SHOULD YOU APPLY?

If you’ve got all the below skills, drop what you’re doing right now and reach out. If you’ve got some of these skills, we still want to hear from you!

  • Either 1-2 years of experience in a QA testing or similar role or a bachelor’s degree in a technology related discipline like computer science or information systems
  • An obsession with quality
  • An aptitude and enthusiasm for breaking things
  • Sharp communication skills
  • Strong conceptual understanding of technology, especially relational database structure and forming queries
  • Experience using Salesforce (If you don’t have this yet it’s not too late! Check out trailhead.salesforce.com). Any Salesforce certification is a huge plus

Those who excel at The Predictive Index are:

  • Cross-functional: At PI, we work as a team!
  • Smart: They learn our systems and our industry quickly.
  • Energetic: We have a vibrant office, and when you’re on, you’re on.
  • Driven: We’re growing fast so you MUST be willing to roll up your sleeves.
  • Fun: Because we work hard, we like to play hard—and we hope you do too!



The Predictive Index is an Equal Opportunity Employer.

The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

 

#LI-remote

#BI-remote

Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.

Teamwork: Focus on the “we,” not the “me.”

Honesty: Follow your moral compass.

Reliability: Be someone others can count on.

Energy: Be balanced, be energized.

Action: Errors of action are better than errors of inaction. Be brave.

Drive: Own it.

Scope: Don't try to boil the ocean.



The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

 

The Predictive Index is an Equal Opportunity Employer.

 

#LI-remote

#BI-remote

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