Get to know The Pokémon Company International
The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.
Learn more online at Pokemon.com and on Facebook (facebook.com/pokemon), YouTube (youtube.com/pokemon), Twitter (twitter.com/pokemon), and Instagram (instagram.com/pokemon).
Get to know the role
- Job Title: Localization Technical Partner
- Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company’s video game products.
- FLSA Classification (US Only): Exempt
- People Manager: No
What you’ll do
- Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary.
- Identify, research, and resolve complex technical problems.
- Coordinate with other teams or specialists to resolve technical problems.
- Document, track, and monitor the problem using applicable systems and tools.
- Manage video game hardware and software assets.
- Participate in on-site support rotation.
- Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs.
- Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery.
What you’ll bring
- Three (3) to four (4) years of related experience.
- Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required.
- Proven ability to handle confidential information in a professional manner.
- Ability to work under pressure, with tight deadlines and shifting schedules.
- Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc.
- Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus.
- Comfort with troubleshooting new software and the ability to learn specialized technical programs.
- Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required.
- Experience with video games (developing, playing, and/or translating).
- Strong knowledge of Pokémon franchise a plus.
- Self-starter, with strong organizational skills.
- Japanese language skill is a plus, but not required.
- Proficiency in Microsoft Office Suite.
How you’ll be successful
- Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
- Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
- Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
- Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
- Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
- Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
What to expect
- An employee first culture
- Company events that celebrate the spirit of Pokémon
- Competitive cash-based compensation programs
- Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely.
- 100% employer-paid healthcare premiums for you
- Generous paid family leave
- Employer-paid life insurance
- Employer-paid long and short-term income protection insurance
- US Employees: 401k Employer Matching
- UK/IRE Employees: Pension Employer Contributions
- Fitness reimbursement
- Commuter benefit
- LinkedIn learning
- Comprehensive relocation package
- Hybrid work environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
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