What we’re building
Pilot is a tech company building the bookkeeping firm you wish existed. We deliver books and a customer experience of unparalleled quality by automating the boring stuff and equipping a team of finance experts with software superpowers to deftly handle the rest.
The role
Pilot's Finance Operations team delivers bookkeeping of unparalleled quality to a portfolio of customers across a range of industries. But bookkeeping at Pilot doesn't look like bookkeeping anywhere else! Imagine a world where we've automated away all the repetitive parts, letting you focus on the customer, quality, and new ideas for how to make our tools better and our processes more efficient.
In a nutshell, our Finance Operations team consists of accounting and finance experts with software superpowers who:
  • Deliver high-quality books efficiently to our customers 
  • Delight customers with expert guidance and support
  • Manage customer deadlines and expectations in a fast-paced, collaborative environment
  • Work with our product and engineering teams to define and evolve our bookkeeping processes
As a Finance Operations Technical Lead (NetSuite), you’ll also spend time:
  • Mentoring new graduates and less experienced members of the team
  • Using your industry expertise to recommend process improvements to maximize accuracy and efficiency within our financial statement close process
  • Investigating accounting issues and collaborating with our Controller Services function to develop methodology based upon accounting principles
  • Managing a portfolio of customers using NetSuite in order to optimize our processes and further develop expertise using the NetSuite ERP
Role requirements
Our ideal candidate is a highly motivated self-starter and who possesses all of the following:
  • B.S. or M.S. in Accounting or equivalent
  • Deep NetSuite experience required, systems implementation experience a plus
  • 2+ years of public accounting experience required
  • 2-6 years of work experience in the accounting industry 
  • Excellent written communication skills
  • Excellent attention to detail
  • A love of problem solving and making teams and processes more efficient
  • Delight in providing an exceptional customer experience

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