Company Overview
Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.
At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.
Position Overview:
The National Accounts Manager will be assigned to Skilled Nursing Facilities (SNFs) within the Post-Acute Division to build the pipeline, sell the strategy, and drive adoption. This role demands a range of capabilities, including expert-level knowledge of the capital sales process, the ability to build a team of advocates within each facility, strong solution-selling skills, and the tenacity to ensure sales objectives are met on a quarterly basis. The National Account Manager is expected to conduct thorough information gathering and present our dialysis solution to buying teams across the Skilled Nursing environment. Additionally, the National Accounts Manager will work cross-functionally with Outset local teams to enhance the overall value of SNFs in markets nationwide.
Essential Job Functions and Responsibilities:
- Identify key targets and build an SNF pipeline through focused efforts and challenger messaging
- Increase awareness of Outset’s dialysis solution within the post-acute market, specifically targeting SNFs
- Manage and support the complex sales process
- Garner clinical and administrative support through technical presentations, executive meetings, marketing events, and Tablo demonstrations
- Create a sense of urgency to address and close gaps in the sales process
- Cultivate support from physicians, clinical staff, and administration for Tablo
- Facilitate the effective transition of initial sales and installations to the clinical team to drive treatment volume
- Achieve quarterly sales targets
- Establish Tablo support teams at each Tablo location
- Initiate contact with CEOs and senior leadership
- Organize and oversee the sales process
- Acquire expert-level knowledge of dialysis and the economic impact of Outset’s dialysis solution
- Manage all communications and administrative follow-ups for the target market
- Ensure adherence to the company's quality policy
Required Qualifications:
- Bachelor's degree or equivalent experience
- A minimum of 5 years of sales experience, with a preference for experience in healthcare or capital sales
- Excellent communication and interpersonal skills
Desired Qualifications:
- A proven successful track record in capital medical equipment sales
- Knowledge of the post-acute SNF market
- C-Suite selling and Disruptive technology experience
- Self-lead and motivated
- Demonstrated ability to cultivate mutually beneficial partnerships with key thought leaders
- Willingness to travel up to 75%, depending on account distribution
- Sales management experience is a plus
- Experience selling in disruptive environments and influencing behavior change
- A history of success in introducing new technologies to the market is advantageous
Base Salary: $125,000 - Commission Target: $211,000 = On Target Earning: $336,000
Company Culture
At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers.
And this doesn’t happen by accident. It starts with our live onboarding program, Bold Beginnings, which serves as an incubator for cross-functional team-building, an immersion in Outset’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry. In SPARK!, people managers across functions come together to master three pivotal conversations: 1) the priority conversation, 2) the performance conversation, and 3) the growth conversation. They do this in an environment that challenges, supports, and broadens mindsets.
We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career.
An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.
Benefits offered
Outset also offers the following benefits, in order to allow you to find a happy work life/blend and live a holistic life:
- Medical
- Dental
- Vision
- EAP/Mental Health
- Life Insurance/AD&D
- Short/Long Term Disability
- FSA (Dependent & Healthcare)
- HSA w/ Employer contribution
- Commuter Benefits
- 401K w/ company match
- ESPP – Including Cashless Participation
- Fertility benefits
- Wellness initiatives
- Legal Assistance
- Pet insurance
- Financial Advisement & Wellbeing
- Tuition Reimbursement
- Student Loan Payback
- Employee discounts
- Professional Development/Learning
- Collaboration Days (lunch onsite)
- Happy Hours/Karaoke
- PTO/Sick time
- Holidays + Volunteer Day
Privacy is important to us. Please review our Applicant Privacy Notice.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.
