Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
We’re well-backed & stable. We closed our $100M Series D fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures, Advance Venture Partners, Eden Global Partners, and Clocktower Technology Ventures.
It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

We're hiring a Site Reliability Engineer II to be a part of our team to build the technology infrastructure for Openly's insurance platform. You will play a crucial role in building, testing, and maintaining the infrastructure and the overall technology ecosystem that powers our insurance products and customer experiences.

Key Responsibilities

Build internal tooling to help other engineers and the rest of the company understand and operate our system
Design and implement security best practices for our team and infrastructure
Reduce toil through automation, including building and maintaining CI/CD infrastructure
Build infrastructure as code using declarative provisioning tools
Develop high signal-to-noise ratio monitoring and alerting policies and technology to help us meet our SLOs
Lead incident response and postmortems
Contribute to important architectural and operational decisions like microservices vs. monoliths, deployment techniques, technologies, policies, etc.

Our stack

Backend/Core: Go & Postgresql
Frontend: Browser-based, VueJS, Webpack, Nuxt & Tailwind
Research/Data Science: R, ArcGIS, Jupyter Notebooks, & Python
Infrastructure: Google Cloud, specifically Cloud Run, Kubernetes, Pub/Sub, BigQuery, and CloudSQL, managed with Terraform. We use GitHub for code hosting, DataDog and HoneyComb for monitoring, and CircleCI for running our CI/CD pipelines.
Remote work tools: Slack, Zoom, Donut

Requirements

*If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

2+ years of professional/production experience developing and using infrastructure automation tools and techniques
Proven track record of creating improvements in business-critical systems around stability, performance, and scalability
Demonstrated ability to deliver complete systems from start to finish in a reasonable time frame
Understands the consequences of running software in production and are willing to share your knowledge with the rest of the team
Ability to explain complex technical challenges to non-technical audiences
Go experience or willing to learn *Previous experience developing in Go is not a requirement to apply*
Experience working with Infrastructure as Code (IaC) tooling, preferably Terraform

Compensation & Benefits:

The target salary range represents the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team.

Target Salary Range

$133,540—$141,300 USD

The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience.

Full Salary Range

$125,600—$188,400 USD

Benefits & Perks

Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.
Competitive Salary & Equity
Comprehensive Medical, Dental, and Vision Plan Offerings
Life and disability coverage including voluntary options
Competitive PTO - 20 days and 11 paid holidays (including floating holidays) per year under the Company’s vacation and holiday policies.
Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
(Birthing parents may be eligible for additional leave through STD)
401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute.
Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
Be Well Program - Employees receive $50 per month to use towards your overall well-being
Paid Volunteer Service Hours
Referral Program and Reward

Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.

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Describe your experience with container orchestration: *

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Describe a project where you wrote infrastructure as code to solve a task: *

Will the target salary range listed ($133,540 - $141,300) meet your salary requirements? *

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Site Reliability Engineer II (Remote, US)

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