About Opendoor

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Team

We are seeking an experienced Senior Product Manager to join our team and lead key aspects of our Home Operations team, with a specific focus on Trade Partners. Our Trade Partners — i.e. general contractors, plumbers, electricians, landscapers — play a critical role in making our homes marketable and keeping them that way. Our Trade Partner tooling plays a pivotal role in managing our Trade Partners, coordinating their tasks, and ensuring their success.

Role Responsibilities:

  • Collaborate with cross-functional teams to develop and execute a comprehensive strategy for managing our Trade Partners, through both internally and externally-facing products
  • Conduct market research and competitor analysis to identify opportunities for innovation and optimization within our Trade Partner management processes
  • Create systems and tools that enable Trade Partners to understand their tasks, deadlines, and expectations clearly, while also creating an experience that keeps them excited to work with Opendoor
  • Define and analyze metrics that inform the success of products to consistently ship product capabilities and features that are recognized as world class
  • Bring clarity and structure to ambiguous opportunities in a constantly evolving environment where the process is fluid and creative solutions are the norm
  • Guide the team in making the tough trade offs that are informed by customer needs, long term strategy, and key business metrics

Skills Needed:

  • 8+ years or related experience
  • 5+ years of product management experience; 3-5 years of direct ownership of enterprise software product portfolio
  • Bachelor's degree (or equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field
  • Experience working with high volume large scale enterprise software/services for a variety of different customers and use cases
  • Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones
  • Ability to manage many different stakeholder groups; ie. external partners, internal sales and ops teams, etc. and collaborate and build with other product managers, designers, engineers, sales & support, operators, and many other stakeholders
  • Experience in a “0 to 1” environment, driving clarity in ambiguous situations
  • Experience of going through a full product life-cycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
  • Demonstrated track record of moving quickly and delivering high quality work with limited resourcing
  • Track record of driving design thinking and innovation
  • A strong sense of ownership for everything you ship
  • Excellent oral and written communication skills
  • Data driven with strong analytical skills; SQL experience a plus

#LI-Hybrid #LI-RJ1

More About Us

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.
 

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