#LI-CA1 #mid-senior

About the role: 

OLIVER is hiring an HR Generalist. In this role, you will play a pivotal part in the administration, growth and support of all on-site teams in North America.  The HR Generalist will focus on employee relations and benefits in Canada as well as support the US employee base as needed.  This role will require someone who likes to work outside the box, our model is unique and so are we.  The position will work under the direction of the Director of People & Culture and wear many hats.  The ideal person will enjoy that each day is different than the one before.  We look for candidates who view HR as strategic partners, can pivot as needed and are quick to jump in and help outTravel may be needed from time to time.

 

What you will be doing: 

Performance Management: 

  • Partner with managers in the business on feedback, review writing, performance improvement plans, and development plans 
  • Manage employee relation concerns and resolution 
  • Administer performance management process by training in our system, conducting follow ups, and record keeping 
  • Conduct exit interviews and provide data and analysis as needed 

Projects: 

  • Support the HR strategy and DEI initiatives 
  • Partner on new business implementations 
  • Collaborate on the communication, interpretation and upkeep of employee handbook and contribute to the development of policies 
  • Work on ad-hoc projects as needed 

On-Boarding: 

  • On-board new employees remotely or on site in locations across Canada for a smooth new hire experience 
  • Review employee documentation/paperwork as needed 
  • Facilitate orientations and partner with the People Team on presentations 

Benefits: 

  • Lead wellness initiatives 
  • Administer employee benefits for Canada ensuring timely benefits enrollment and terminations, while liaising between vendors and employees to resolve issues 
  • Backing up on US benefits when needed 
  • Administer leaves of absence (parental and disability), worker’s compensation, assist with benefit projects and respond to employee benefit questions, etc. 
  • Ensure benefit compliance 

Administration: 

  • Act as HR liaison between HR and Payroll for all employment events (e.g. new hires, termination, promotions, salary increases, etc.)  
  • Maintain personnel files, including documentation  
  • Point of contact for questions related to time off 
  • Advise on policy and process 

What you need to be great in this role:

  • 3-5 years of progressive generalist experience in Human Resources 
  • Prior experience presenting benefits to new employees both virtually and in person 
  • 1-2 years of advertising experience preferred 
  • Excellent communication skills both written and oral 
  • Strong problem-solving skills and detail oriented 
  • Self-motivated and proactive attitude 
  • Strong sense of customer service 
  • Knowledge of federal and provincial labor laws and compliance 
  • Proficiency in Microsoft Suite 
  • Knowledge of Canadian benefits administration  

 

About OLIVER:

OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions.

Established in 2004, our model is now driven by nearly 3,000 people worldwide, working across more than 200 custom creative ecosystems in over 25 countries. We are the undisputed leader in our space, which means we carry the responsibility and humility that comes with breaking new ground, continually evolving one of the most transformative agency models in history. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran.  They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. The opportunities for growth are as wide as you can make them.

Our Values and how to live them  

  • Ambition. You look for opportunities to deliver greater value to those around you
  • Imagination. You identify a range of solutions to problems
  • Inspiration. You lead by example and encourage others
  • Inclusion. You are actively pro-inclusive and anti-racist across our community, clients and creations
  • Learning. You have excellent listening skills that helps you to learn from our clients and those around you
  • Results. You accept responsibility for your action

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.

If you need us to make any adjustments to make your application process easier please let us know by emailing  talentteam-na@oliver.agency 

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