MURAL is on a mission to inspire and connect imagination workers globally.

MURAL is a digital workspace for visual collaboration that connects over 75 percent of the Fortune 100. Teams at global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk, and GitHub embrace visual collaboration to run more productive meetings and workshops. This leads to a more creative, engaging, and fun way of working together, all in a welcoming, simple-to-use online space.

Headquartered in San Francisco, California, MURAL employs over 700 people around the world. MURAL is on a mission to level up teamwork with imagination so that working together is more fun and innovation happens faster. The MURAL® platform transforms teamwork by making meetings and workshops interactive experiences designed for problem solving, play, and imagination. MURAL has raised $200M in financing to date and is growing rapidly to fulfill its mission.

YOUR MISSION

As Director of Engineering, you’ll lead a group of teams building MURAL’s capabilities around identity and access management, as well as data retention, protection, and governance. You’ll lead a group of Engineering Managers, partner closely with a Product Management leader, and help us build and develop product capabilities that are critical to our business. This position reports to our VP Engineering, Enterprise.

MURAL is transforming how teams put imagination to work by making it easy for everyone to collaborate visually from anywhere, and for us to succeed in large customer environments, we need to have sophisticated and smooth-running enterprise capabilities. Your teams own all aspects of Identity and Access controls, device management, single sign-on and SCIM API provisioning, IP and network security features, as well as eDiscovery and data retention/deletion features. Like all of MURAL, your organization is globally distributed and works 100% remotely. 

In this role, you will:

  • Lead an outstanding team of Engineering Managers - hiring, coaching, mentoring, and developing leaders.
  • Partner closely with Product Management - you’ll have a PM counterpart that covers the same teams you do. Your EMs also will work closely with PMs at the team-level, and supporting and helping develop those relationships is critical.
  • Set and hold high expectations from your managers and from your teams in terms of empowerment, autonomy, delivery, quality, workload & life balance, and communication
  • Work with business stakeholders to understand and anticipate customer needs in their workflows, including running point on customer escalations, incidents, etc.
  • Contribute to engineering-wide initiatives as a leader in MURAL’s engineering management team.
  • Work with other MURAL leaders to design and drive plans for our engineering vision and culture.

IN THE FIRST MONTH, YOU WILL:

  • Build alliances with your manager reports, their engineers, as well as your peers, partners, and stakeholders
  • Establish your personal workflows for handling your various responsibilities
  • Understand your teams’ workflows, constraints, roles, ceremonies, purpose, and needs from the business
  • Begin learning the problem domains your teams work in, understanding their customers, and learning MURAL’s product and capabilities

IN THE FIRST THREE MONTHS, YOU WILL:

  • Work with your Product Management partner and their team to understand and refine your teams’ strategy, develop staffing plans, ensure alignment, and understand their priorities and roadmaps
  • Build out your team of managers, attracting and hiring great leaders, and assist with hiring for engineers or other roles within your organization
  • Coach your managers, helping them to understand and contextualize their own strengths and successes and start identifying and communicating development opportunities
  • Receive & provide mentorship and peer leadership to managers from other groups through our “Voltron Alliance” manager team-building program
  • Actively manage customer escalations, interruptions, and partner expectations

IN THE FIRST SIX MONTHS, YOU WILL:

  • Advocate for and celebrate the accomplishments of your managers through our reviews and promotion recommendation process, and help your managers do the same for their teams
  • Develop a strong internal reputation within your stakeholder community as a great partner to work with
  • Become conversationally fluent about the high-level architecture of your teams
  • Identify key areas of technical debt or future risk, and work with your managers and engineers to identify needed investments and advocate for their prioritization
  • Identify stretch opportunities for your teams and individual managers and engineers and help place people in the right place at the right time to turbocharge their development

YOUR PROFILE

  • You have at least 3 years of experience directly managing high-performing software engineering teams as a Senior Engineering Manager.
  • You have evaluated, coached, and mentored engineering managers, ideally with managers as your direct reports, and are familiar with the challenges of “leader-of-leaders” roles.
  • Your past teams have delivered using modern agile methodologies, shipping high-quality and reliable software in regular, iterative releases.
  • You have a track record of attracting, developing, and advancing great engineers.
  • Your teams have delivered cloud-native software, ideally in a high-growth SaaS environment.
  • You’ve succeeded in managing people from other countries, cultures, and timezones and are comfortable working and managing 100% remotely.
  • You have an excellent command of English, both written and verbal.

Ideally you have...

  • Experience in the Identity, Access Management, or User Management problem domains
  • Experience working in Node.JS, React, and TypeScript stacks
  • Experience working in an exponentially high-growth environment (in terms of employee count, revenue, customer count, etc.)

#LI-Remote

#LI-MB1

WHAT WE OFFER

In addition to being part of our quest to help people empower their imagination, we offer:

  • Competitive salary and benefits
  • Flexible working hours
  • Ability to work remotely
  • Flexible time off
  • Professional development opportunities
  • Learning stipend
  • Wellness stipend
  • MURAL free forever plan
  • Design Thinking + Facilitation trainings

OUR VALUES

We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:

  • Make others successful
  • Adapt to thrive
  • Play to wow
  • Think global
  • Experiment like an owner

Practicing equality through imagination work.

MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life. 

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