Merge Storytelling and Technology
MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.
As our Account Supervisor, you will…
Be overseeing and leading all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work. You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager who thrives on developing lasting relationships between the client and agency teams. You will have consistent client contact and operate at a high level in all aspects of account management including:
Be Accountable and Responsible
- Provide strategic leadership and tactical ownership for the Account Management team
- Create relationships with clients to facilitate the overall needs of the client and agency
- Utilize experience to identify additional business needs and implement solutions
- Incorporate senior staff from account management with other departments as project objectives or issues warrant
- Maintain working knowledge of MERGE health solutions and resources and recognize/act upon opportunities.
These are the qualifications we’re looking for
- 5-6 years of account management experience within an advertising agency and/or consulting firm in the Life Science industry - Patient/Caregiver and HCP marketing, especially in rare disease is a plus
- Bachelor’s degree preferred or equivalent work experience
- Ability to evaluate competitive communications across categories, patients, products, etc.
- Experience in building and growing omnichannel marketing across multiple channels including personal and nonpersonal tactics, paid media, affiliate marketing, email, SEO, analytics, audience strategies, and brand strategies
- Ability to run projects seamlessly from pre-kickoff discussions, writing strong project briefs, kicking off projects, running projects internally and with clients, working in Medical/Regulatory/Legal review systems and processes, and finalizing tactics to completion
- Willingness to roll sleeves up in a highly collaborative environment
- Advanced client management skills, especially as it relates to setting and managing client expectations
- Superior professional communication and presentation skills
- Commitment to the client, attention to detail, and strong problem-solving ability
#LI-JK1
#LI-HYBRID
At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.
MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.
The salary range for this role is $88,000 - $95,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And here’s how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!