Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Sr. Account Executive, you will...

Lead teams and clients in delivering high-performance digital and integrated marketing experiences. You will be passionate about technology and how it elevates marketing. You will lead, support and execute day-to-day client service activities related to marketing technology and digital marketing clients; examples include website development, analytics, UX design, SEO/SEM, marketing automation, and other digital experiences. This role requires agility and quick thinking as you interact with others in the client service department as well as with clients, actively building relationships. You will work closely with the account team and counterparts in the technology operations departments to execute projects and meet delivery requirements/deadlines. This position requires an understanding of how agencies function and work with clients.

Be Accountable and Responsible

Supports in all facets of client services and account management; day-to-day client contact as required
Focus primarily on clients in the healthcare space, although opportunities in other verticals will arise
Client service contact for website development and digital marketing clients
Supports digital and technology platform client assignments as necessary; examples include website development, UX design, SEO/SEM, marketing automation projects, and related activities
Leads projects as they flow through internal and client workflows, including:

Applies client knowledge to project knowledge to identify potential problems, activate solutions, ideate of new ways of doing/thinking
Documenting, communicating, and executing client feedback
Working with team leadership on project planning
Instrumental client contact on projects as assigned
Lead internal and client meetings based on project knowledge
Other related activities as assigned

Partners with Project Management to ensure projects adhere to timeline and budget
Remains intuitive, proactive, and alert to client needs
Effectively manages up to senior members of Client Services and communicates client information to cross-functional agency team in a timely manner
Other responsibilities as designated

These are the qualifications we’re looking for

4+ years of account/client management experience in an agency environment; working with multiple clients simultaneously
Bachelor’s Degree related to marketing, digital marketing, and/or marketing technology or equivalent work experience
Experience with technology platform/website development and digital marketing
Experience with various CMS, i.e. Sitecore, Drupal, WordPress, etc.
Strong understanding of and interest in IA, UX, Content strategy, and its connection to SEO
Paid media experience is an advantage
Experience with an agile process a plus
Demonstrated ability to earn team and client trust
Demonstrated ability and skills to lead teams and collaborate in a fast-paced environment
Self-starter, curious with a quick ability to learn and navigate change
Desire to build a career in client service, digital and integrated marketing
Proficient with Google Workspace
Strong attention to detail
Excellent writing and verbal communication skills
Outgoing personality; ability to effectively and proactively develop relationships
Highly motivated, highly organized

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $60,000 - $72,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

And here’s how we live our values at MERGE

Ability. Mastering our craft
Agility. Delivering with a growth mindset
Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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