The Business Analyst will support projects and initiatives to achieve team, department and corporate goals. The incumbent will take the business lead role within the product team structure in addition to other small and medium sized initiatives, working with both business and IT resources to completion and will provide on- going decision-making, monitoring, support, and approval testing of these initiatives. The Business Analyst will analyze existing workflow and processes and recommend and manage system modifications to meet the changing needs of the Underwriting department. The Business Analyst will work with all necessary subject matter experts, internal underwriting staff, internal IT staff and third-party service providers in order to achieve this goal. This role will monitor system changes from inception to completion, coordinating all aspects of implementation, as well as, monitor, summarize and communicate changes and status to relevant underwriting department employees.

Serve as a member of a product team and assist in the coordination of various project initiatives, communicate with both business and IT resources as well as interdepartmental committees and external service vendors.
Partner with vendor and internal technology teams to define and document business requirements, test system results, and confirm implementation of system changes.
Monitor the progress of all defects, enhancements and changes sent to internal and external system partners for implementation.
Review and/or coordinate the review of system specifications with appropriate subject matter expert to ensure quality and accuracy in all system changes.
Validate and participate in system vendor and internal test results to confirm system accuracy.
Establish and maintain effective communication and collaboration with Underwriters, Premium Billing, Premium Audit, Information Systems, Policyholders and Agents.
Identify and investigate errors or anomalies in system results, data and reporting and works through to ultimate solution.
Subject matter expert and point of contact for policy administration systems.
Supports the underwriting executive team with regional, departmental and corporate goals and initiatives.

Requirements:

Bachelor’s Degree with three to five years of business experience or an equivalent combination of education and work experience.
Prior workers’ compensation and/or insurance experience a plus.
Prior Project Management and/or Business Analyst experience a plus.
High proficiency with Microsoft Office (Excel, Word, PowerPoint) with Visio and Access a plus.
Experience with AS400, DXC Point IN, CRM, and ImageRight a plus.
Must have the ability to work effectively with other organizational team members.
Strong organizational skills and attention to detail a must, with the ability to work independently while managing multiple priorities and deadlines.
The ability to communicate both verbally and in writing in a clear, direct and consistent manner.
Ability to motivate and inspire trust, teamwork, and high performance.
Ability to adapt to changing systems and compliance related needs.

Our comprehensive benefits package includes all traditional offerings such as:

Health Insurance options, Dental Insurance options and Vision Insurance
Employee Life Insurance/AD&D and Dependent Life Insurance options
Short-term & Long-term Disability
Health Savings Account with potential employer match
Flexible Medical and Dependent Care Account
Accident Insurance
Critical Illness Insurance
Employee Assistance Program
Legal/Identify Theft Insurance options
Long Term Care Insurance
Pet Insurance
401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
5 weeks of Paid Time Off (PTO)
10 paid holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

Flextime schedules
Paid Parental Leave
Student loan paydown and refinancing assistance
Educational assistance for job related courses, seminars, certifications or degrees
One paid day every year to volunteer for your non-profit of choice
On-site fitness center (Maine) or fitness reimbursement
Subsidized parking
Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.

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I hereby certify that the information contained in the employment application I submit to Maine Employers’ Mutual Insurance Company, hereinafter referred to as (“MEMIC”) or (“the Company”) is true and complete to the best of my knowledge. I understand that material omissions or falsification of this application may result in my disqualification from consideration for employment or dismissal from employment. I understand that my employment is subject to a satisfactory check of references. I authorize MEMIC and/or its designees the right to investigate the information given and to secure additional information, if necessary. I authorize my previous employers, educational institutions and all other individuals and organizations listed in this application form to provide information about my employment, work habits and character. I agree that MEMIC, and/or its designees and my previous employers, educational institutions and all other individuals and organizations listed in this application form will not be held liable in any respect if an employment offer is not made, is withdrawn, or my employment is terminated because of furnishing necessary information incident to the employment process. I understand that MEMIC is in no way obligated to provide employment and I am in no way obligated to accept employment, if offered. This application does not bind either party, and the statements contained herein do not constitute and should not be interpreted to constitute any sort of contract of employment for a specific period of time. I understand this application for employment is valid for 30 days only. Consideration for employment after 30 days requires a new application. I understand that upon offer and acceptance of a position with MEMIC, I will be required to provide documentation establishing my identity and eligibility to be legally employed in the United States. I understand that employment at MEMIC is employment at will. Employment may be terminated with or without cause at any time by me or by the Company. Terms and conditions of employment with MEMIC may be modified at the sole discretion of the Company with or without cause and with or without notice, except as may be required by law. I also understand that other than the President of the Company, no one has the authority to make any agreement for employment other than for employment at will or to make any agreement limiting the Company’s discretion to modify terms and conditions of employment. MEMIC is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race, national origin, color, religion, age, gender, sexual orientation, gender identity or expression, disability, genetic information, military and veteran status, or any other protected status under applicable federal, state or local law. If you agree to the above, please type your first and last name and today's date. *

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Business Analyst, Underwriting

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