About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you

About the role:

EliseAI’s core product is interaction with our clients leads and residents over email. We send tens of thousands of emails a day on behalf of our clients. We are looking for an Engineer who can own the outcome of the successful deliverability of those emails. 

As a Deliverability Engineer at EliseAI, you'll be responsible for improving one of Elise’s core competencies, helping leads find their next perfect home through email and SMS. 

Here are your core objectives:

  • Ensure best-in-class email deliverability 
  • Assess the quality and functionality of our current email system, then redesign and rebuild it as you see fit
  • Monitor, analyze, and optimize email deliverability metrics over time
  • Manage and advise how EliseAI should adapt to recent DMAC and DKIM changes enforced by Gmail/Google
  • Build a system to warm clients’ inboxes to ensure the best deliverability possible
  • Advise EliseAI on how to eventually create and manage their own email server (SMTP)
  • Learn and drive engineering best practices

What we're seeking: We’re much more interested in someone who is hungry to learn and perform at a fast growing startup than someone whose resume checks all the boxes.

  • Technical Expertise: A candidate with a strong background in email technologies, including SMTP, DNS, and email authentication standards. A deep understanding of the technical aspects of email delivery infrastructure is essential.
  • Ambitious Innovators: We're in search of individuals who share our excitement for AI's potential to drive positive change. Your passion will fuel our mission to transform industries and improve lives. If you're motivated by challenges and ready to make your mark, you're exactly who we're looking for.
  • Collaborative Contributors: Collaboration is central to our success. We're seeking team players who thrive in a collaborative environment, communicate effectively, and are enthusiastic about learning from their peers.
  • Someone who also:
    • Has worked in Email Deliverability for 5+ years
    • Has a startup mindset, ownership, and a proper balance of quality and sense of urgency
    • Is great at solving problems with little guidance
    • Has strong bias for action
    • Is willing to work in person at NYC headquarters with their team 4-5 days per week

Nice to haves include:

  • Experience with Deliverability in SMS 
  • Basic Data Science Skills 

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options 
  • Medical, Dental and Vision premiums covered at 100%  
  • Fully paid parental leave
  • Commuter benefits 
  • 401k benefits
  • Monthly fitness stipend
  • Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
  • Fun company social events through our Elise and the City program
  • Unlimited vacation and paid holidays
  • We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $130,000 - $180,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com



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