May Mobility is transforming transportation by developing and deploying autonomous shuttles that get people where they need to go-- safely, easily, and with a lot more fun. Our vehicles are on the streets of Grand Rapids, Michigan, Indianapolis, Indiana, Arlington, Texas and Hiroshima, Japan navigating complex downtown scenarios and transporting thousands of people on their daily commute every week. We are establishing a ground game that will propel us into even larger markets in the future. 

Based in Ann Arbor, Michigan, our team develops driverless technology to give people more time to laugh with friends, to solve an interesting problem, or to enjoy the world around them. We’re hiring people who share our passion for building the future, today.

Job Summary

May Mobility is entering into an exciting phase of growth as we expand our first-of-its-kind autonomous shuttle and mobility services across the nation. We are looking for an experienced Site Supervisor to be a part of the local team.

  • Do you love learning about new technology?
  • Are you an empathetic communicator and collaborative problem solver?
  • Can you bring an exceptional balance of people skills and process-driven focus to the team?
  • Are you capable of thriving in a startup environment where no two days are the same, and willing to tackle both large and small tasks with an all hands on deck mentality?
  • Do you have a high level of personal responsibility that allows you to lead by example, work independently for long periods of time, and easily navigate between smooth and hectic shifts?

If you answered yes to these questions, this could be the role for you!

As a Site Supervisor, you will work independently and alongside your teammates to ensure a safe and positive experience for our riders, contracted Autonomous Vehicle Operators, and customers by coordinating daily logistics and handling any issues that arise. You will report directly to the Site Manager and will be vital in ensuring May Mobility exceeds expectations for customer satisfaction.

Job Responsibilities

  • Ensure that operations during each shift follow rigorous safety guidelines; continuously develop a culture of safety that is beyond reproach
  • Follow daily protocols and track site performance metrics to systematically improve outcomes
  • Become an expert in quickly collecting, documenting, and reporting feedback on mechanical and vehicle-related issues to the engineering team; collaborate with engineers and other team members to troubleshoot and handle escalations that could negatively impact operations
  • Create a work environment that values all team members
  • Cover shifts across days and times that fall outside normal business hours

Required Qualifications and Skills

  • 1+ years experience as a people leader in a fast-adapting and customer-focused environment
  • Excellent written and verbal communication skills across multiple platforms; strict attention to detail in every situation
  • High comfort level with making judgment calls in ambiguous situations
  • Understanding of best practices when it comes to top-notch customer service
  • Ability to work effectively with team members at all levels of the organization

Desirable Qualifications

  • 3+ years experience as a people leader in a fast-adapting and customer-focused environment
  • Associates degree or higher in Business, Technical Operations, or related area
  • Prior experience in operations or logistics
  • Working knowledge of Google Suite

 

Want to learn more about our culture & benefits? Check out our website!

May Mobility is an equal opportunity employer.  All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis.   Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary.  Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.

Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.



Apply for this Job

* Required

  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in May Mobility’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.