Location: Must be based in Ukraine, Serbia, Russia, Poland, or Germany
About Us
There is no such thing as perfection. Only continuous improvement. We are building software that helps companies build a culture of continuous improvement.
QA programs done right are about driving continuous improvement across your employees, customers, product, and processes.
This concept applies to every single business in the world - from the coffee cart around the corner to the largest companies in the world.
Our sweet spot of customers are ones that have a lot of digital conversations (email, chat, phone, video, etc.) and tech-enabled services.
We work with hundreds of customers - learn more at www.maestroqa.com.
The Maestro Mindset
Persistence and Passion define you
Mental Agility and Intellectual Honesty change you
Raw and authentic seeps through you
Independent thinking makes you
Incredibly ambitious, hungry, and striving for excellence fires you up
Why Maestro?
These statements resonate with you:
Other companies have been overlooking your potential and this is the place that sees something different in your abilities
You want to be coached and trained more than ever before
You want your peers and managers to work closely with you and challenge your ideas to both self-improve and deliver a better experience for customers
Why this Opportunity
We sell the importance of great CX - so we value it internally as a key way to fulfill our brand promise
We are constantly innovating on how CX can become more and more strategic
Key Requirements:
Are passionate about helping people and have experience in a support or client-facing role
Have a genuine interest in technology and experience troubleshooting issues