PLEASE NOTE: This position is located in our Seattle, WA office. We offer a hybrid work schedule (three days in the office and two days of teleworking) to accommodate for flexibility.
RESPONSIBILITIES
The Client Services Representative is responsible for activities including, but not limited to: Client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager. This is an in-office role located in our downtown Seattle location.
QUALIFICATIONS
- Have 1 year customer service experience
- Have professional phone and email etiquette
- Have the initiative to work independently and thrive in a team environment
- Have dedicated thinking and problem-solving skills
- Have proficient skills in Microsoft Office suite.
- Experience in Salesforce or the insurance industry is a plus.
- Have ability to deliver customer support like you expect to receive it; with excellence.
- Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.
COMPANY
Our office is located in downtown Seattle, in the heart of Pioneer Square. We cultivate a comfortable work environment, with plenty of onsite amenities (gym, locker room, lunch area, snacks, TVs, casual attire, ping pong, etc.). Come join a diverse and growing workforce of over 150 smart, driven people.
What you should know about LendingTree, our parent company:
- We’re a publicly-traded company (TREE).
- We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
- We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
Compensation: $20/hr DOE
Incentive Compensation: Eligible for monthly commission
Benefits: Medical, dental, vision insurance and 401(k) matching
CULTURE
We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).
Come work with us!
QuoteWizard by LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.
