Our Human Insights team in our Strategy division is growing and we’re looking for a new Manager to join us. The ideal candidate is an experienced consultant, has a passion for tackling big questions, and is eager to help clients understand who their customers are, what they need, and how to connect with them.

As a leader on the strategy team, you will be responsible for servicing a major client relationship and leading an on-going series of research and strategy initiatives. You might touch a variety of industries: recently, our team has explored use cases and potential value prop for AR technologies, helped a leading b2b security provider launch their first consumer hardware product, and investigated the future of financial services and consumer perceptions of disruptor brands.  

This position may be situated in any of our office locations (preferred) or remotely.

Specifically, you would… 

  • Project Management: You will manage a key account/client relationship, with an ongoing, retainer-based project that employs a hybrid qualitative-quantitative methodology
  • As part of this project, you will moderate interviews with C-suite corporate executives, IT decision-makers, as well as product and marketing executives at Fortune 100 companies and large government agencies.
    • From these interviews, you will extract key insights and write reports encapsulating findings and recommendations for each executive, for companies as a whole, and cumulatively.
    • Ensure that our clients derive compelling insights and recommendations throughout the process, through delivery of reports, interactive readouts and ideation sessions.
    • Create amazing, thoughtful, visually stimulating and clear presentations for our C-suite clients
  • Beyond this specific project, we expect – and will help you! – that you will build new skills and grow into a leader at Known through:
    •  Business Development: Over time, we will work with you to develop skills around building and selling compelling proposals, maintaining strong relationships and developing repeat business, and attracting new business through networking & pursuing leads
    •  Enhance Known’s Reputation: We have differentiated ourselves by developing deep and long-standing relationships with our core customers. You would build on this reputation through the project management from proposal to final report, quality of research artifacts, quality of their deliverables, and depth of their insights.

We’re hoping you have…

  • 4 + years at one of the following:
    •  A quality Strategy or Consulting company (eg. McKinsey, Strategy&, Accenture, etc.) with a B2B focus
    •  As an analyst in the financial sector covering B2B or B2C
    •  In a strategy or corporate development role inside a 1000+ employee company
    • A B2B technology company (startup or established) in a Product or Strategy role
    • An Ad Agency in a Strategy or Insights role focused on B2B clients
  • Fluency in talking about strategic B2B problems, interpreting complex, ambiguous concepts and technology applications, and distilling them into crisp narratives
    • An ability to produce high-quality, client-ready deliverables on time with minimal review or supervision from others
  • Concise, insight-focused writing and a sharp attention to detail
  • Moderation experience – in-depth interviews and/or focus groups – and superb communication and presentation skills
  • A strong work ethic – you will often work with limited supervision and will be expected to deliver exceptional work
  • A high level of proficiency with Microsoft Office & Google Workspace

A bit about the Strategy team...

We like to think we are fun, smart, creative, and insightful … all the stuff every team likes to think about itself, but we’ll let you be the judge. We come from different backgrounds but we’re all fascinated by people and excited by ideas. We love to get into the weeds of everything, hack our way through to something meaningful, and connect the dots to craft stories that move people. We take our work seriously, but not ourselves. And ultimately, we relish in the process of making things great (maybe that sounds cheesy… but it’s true).

… and about Known more broadly.

Known (www.known.is) is a modern marketing company engineered to meet the unprecedented challenges and opportunities facing marketers today. We are setting a new standard by delivering clients the most advanced, end-to-end solutions they need, in the most efficient, effective and transparent ways. Anchored by two decades of groundbreaking market research and data science, we provide brands with consumer intelligence, strategy, media planning and buying, and renowned creative in all media, producing some of the most innovative, cutting-edge work in culture today. With offices in New York, Los Angeles, Boston, Austin, Seattle and San Francisco, we are a community of extraordinary talent, working as one team to help our clients win.



Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Known are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.