ABOUT KHAN ACADEMY

Khan Academy is a nonprofit organization on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly, and right now we’re hard at work helping learners address any unfinished learning that the COVID-19 pandemic may have caused. We also know that not all communities have been impacted equally by this pandemic, which makes our work focusing on providing equitable solutions to historically under-resourced communities even more important.

WE ARE DRIVEN BY OUR COMMUNITY

Our students, teachers, and parents come from all walks of life and so do we. We are fun, diverse, quirky people that come from a variety of backgrounds. Our team includes people from academia and from high tech companies and tiny startups. We hire great people from diverse backgrounds and experiences, not just because it’s the right thing to do, but because it makes our company stronger. Valuing diversity, equity and inclusion is necessary for us to actualize our mission and truly impact the communities we serve. We believe that the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. We’re a hardworking team that’s passionate about helping learners and teachers around the globe! We strive to be world class in investing in our people and commit to developing you as a professional.

THE ROLE

The role of a DevOps engineer is critical to Khan Academy’s overall success. As a member of the DevOps team, you use best practices and principles that will make development cycles shorter and assist teams in continuously delivering high-quality software.  In a nutshell, DevOps keeps Khan Academy’s infrastructure running smoothly and efficiently for Khan Academy’s engineers and many others, such as students and teachers who use our services.

  • Take on world-changing challenges guided by our Engineering Principles – some of which have never been solved before.

  • Support Khan Academy’s developers and others by maintaining and improving our SW development environment, cloud-based Build, Test, and Continuous Deployment systems.

  • Help us migrate our legacy continuous deployment system to an off-the-shelf solution.

  • Help us implement Infrastructure as Code (IaC) / declarative infrastructure across all our systems.

  • Help understand existing weaknesses and adopt new DevOps technologies that will help us better achieve our goals while also keeping in mind that at times compromises can be made for the sake of expediency.

  • Help where needed. Bring your own creativity to both solutions you implement and new ideas to improve Khan Academy’s DevOps.

  • Design, code, test and deploy Khan Academy in-house tools and cloud infrastructure services to enable the development and operation of our cutting edge product development teams.

  • Expect interruptions from developers needing help. We’ll try to get you time to be in-the-zone, but our team’s mission is to support developers.

  • Be constantly learning new tools and technologies. The DevOps surface area is large and constantly changing. You will need to be adaptable and understand the balance between depth and breadth of learning and application.

  • Collaborate with your peers via code reviews to level up yourself and others, to improve your ability to provide effective feedback, and to achieve higher quality code.

  • Implement automation to perform the day to day systems operations functions of the cloud platform using Google Cloud, App Engine, Compute engine, Kubernetes, Jenkins, Github, terraform, etc.

  • Maintain existing CI/CD workflow while implementing a replacement CI/CD system.

  • Troubleshoot and resolve issues related to the cloud platform; implement long term fixes and automation to avoid repeat failures in the future.

  • Participate in on-call rotations with the infrastructure team during work hours. We support and unblock developers using our dev and deployment tools in a timely fashion, while working sustainably ourselves.

  • Opportunities to contribute to open source! We ❤️ open source, and we give back to the community whenever we can.

WHAT YOU BRING

  • At least 5 years of experience as a DevOps Engineer, Cloud Operations, SRE, Services Engineer, Systems Engineer or Software Engineer interested in creating software to automate systems and processes.

  • BS in Computer Science (or equivalent experience)

  • Experience with DevOps core concepts, IaC and CI/CD.

  • Some experience with code development and debugging on macOS/Linux platforms using Git/GitHub, Jira/Confluence, shell programming, and other CLI tools in an Agile software development environment.

  • Good understanding of Linux/Unix networking and client-server architecture and how to monitor and debug such systems in cloud.

  • Experience with shell scripting and creating containers.

  • Experience with scripting languages like Python and/or other scripting languages.

  • Experience understanding some of the ins-and-outs of package managers like homebrew (mac), apt (ubuntu), npm, Docker repositories, go packages, etc.

  • Experience with VMs, K8 (Kubernetes), terraform and other similar tools.

  • Desired experience with Jenkins, and other CI/CD tooling.

  • Familiarity with database concepts, SQL and NoSQL is a plus.

  • Good oral and written communication skills, comfortable communicating with groups of people when needed.

WE WELCOME

  • Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well!

  • Competitive salaries and annual bonuses

  • Ample paid time off as needed – we are about getting things done, not face time

  • Generous parental leave

  • A fun, high-caliber team that trusts you and gives you the freedom to be brilliant

  • The ability to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education

  • Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together

  • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance including medical, dental, vision, and life

MORE ABOUT US

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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