As a Senior Account Executive, you are the primary day-to-day contact on the business and the master of coordination, demonstrating high potential in core business leadership skills. The Senior Account Executive contributes business/client insights and collaborates across Client Service leadership and internal teams to deliver strong briefs and develop solutions to client business problems. You manage client expectations well and communicate a clear understanding of their business priorities to internal teams.

YOUR RESPONSIBILITIES:

  • Participates across integrated agency team to deliver CRM campaigns
  • Builds long term relationships with the clients, building trust by anticipating and exceeding client needs through delivering campaigns on time and on strategy
  • Acts as a key collaborator with internal teams
  • Knows when to escalate potential problems
  • Can partner with, organize, and navigate assignments effectively
  • Understanding of data/performance metrics and reporting
  • Contributes to strategy, analysis, program insights, and planning
  • Able to adequately represent client interests to the team
  • Effectively and proactively communicates to client issues that can result in a scope change.
  • Monitors critical project hand-offs
  • Initiates, presents, and drives to completion value-added projects (participation dependent on the level of complexity)
  • Understands the implications of business strategy on project decisions
  • Responsible for weekly/monthly project status reports, delivery of timely conference reports
  • Sets up meetings and provides accurate agendas and precise and actionable meeting notes

YOUR CONTRIBUTIONS:

  • Have a passion to develop a deep understanding of your client’s business and industry
  • Demonstrate ability to exercise good judgment, prioritize multiple tasks, and problem solve under pressure of deadlines and resource constraints
  • Savvy leading all stages of campaign development to ensure work meets client expectations and business goals
  • Possess excellent problem-solving, organizational, interpersonal, verbal, and written communication skills

REQUIRED SKILLS:

  • Minimum of bachelor’s degree or equivalent experience in a related field
  • 3-5 plus years of experience, which includes agency or client-side marketing experience
  • Experience with CRM & performance marketing
  • Successful track record of managing multiple projects and being a trusted partner with agency teams
  • Proven ability to express self clearly and organize ideas well
  • Capable of presenting ideas/new opinions with confidence
  • Ability to thrive in a fast-paced environment and respond quickly as business factors shift
  • Ability to think strategically, creatively, and holistically about client opportunities
  • Team player with great time management skills and inter-personal skills

 

Our hybrid work model:

KERN's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, and are required to be in-office a minimum of three days per week.

 

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The annual base salary range for this position is $70,000.00 - $100,800.00. Exactly where a prospective employee will be paid within this range will depend on, among other factors, the actual salary ranges for current and former employees who are either currently filling a similar role or did in the past; the candidate’s depth of experience and qualifications; the level of specialization the role requires; budgetary considerations; the market demand for that role and the local market conditions that exist where the employee will be based.

 

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