As Director, Project Management you will be the day-to-day manager of the client relationship; a brand champion, an agency facilitator, and a trusted partner to both clients and your team. You are an advisor and partner and build relationships with the client at the marketing/category director levels. You have developed a keen ability for managing client based multi-discipline projects across the agency matrix, cross-holding company partners, and external agency partners. Along with your supervisor, you will steward all elements of the engagement including project management: project definition, scope management, risk management, hand-off management, and team management. You have natural curiosity, and are motivated by driving excellent results, time and time again.
YOUR RESPONSIBILITIES
- Drive the planning and execution of a simultaneous integrated projects
- Leads project direction collaborating with cross-functional teams to define and re-define project specifications (goals, budget, schedule, and scope)
- Collaborates with disciplines across the agency to deliver world-class work and meet client objectives
- Key client contact regarding project deliverables, progress, solutions, financials
- Lead and mentor Project Managers and Sr. Project Managers
- Author and review program SOW’s and estimate documentation
- Maintain responsibility for development and management of timelines, quality and profit margins related to agency deliverables
- Resolve critical timeline issues and implications
- Build strong working relationships with internal team(s) as external partners and vendors
- Oversee internal account-related meetings including weekly producer/account status meetings, internal reviews, etc.
- Direct resource management against deliverables ensuring alignment against work and required times throughout the project lifecycle
- Lead financial management and budget tracking; manage and own project financials
- Risk management, proactively mitigating risks, and comfortable driving solutions to adapt to changes from inception or project to delivery
- Drive project measurement, reporting and analysis
- Evaluate and optimize production workflows and processes
- Proficient with programs such as Visio, Excel, PPT and MS Project
- Experience with project management/workflow tools such as Workfront and Jira
- Project documentation samples are required (SOW and Project Plan)
SKILLS/EXPERIENCE
- 7-9 years of industry experience producing and project management at a media, entertainment, or creative brand and/or interactive advertising agency
- Working knowledge & understanding of web technologies, including HTML, DHTML, content management systems and deployment platforms, etc.
- Direct Marketing and CRM experience an advantage
- Possess an established track record of successful accomplishment with clients / teams
- Excellent documentation and presentation development, such as financial reports, proposals, roadmaps, and workflows
- Strong communication and presentations skills - capable of presenting solutions in a clear, logical manner
- Excellent negotiation skills
- Bachelor’s degree required
Our hybrid work model:
KERN's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week and are required to be in-office a minimum of three days per week.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.