Director, Ops Engineering Program Management at JUUL Labs 

We seek a highly motivated Director for an Ops Engineering Program Management to manage and lead key initiatives within the Operations Engineering Organization. 

Key Qualifications:

A Director of Program Management is a natural leader and facilitator; is driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; manages through relationships and influence, and displays grace under fire.

  • New Product Introduction / Technical Project Management / Manufacturing Operations / Development or Operations Engineering experience
  • Self Motivated, Deliverable and Results focused individual
  • Ability to succeed in a matrixed environment.
  • Ability to foresee issues and navigate through them
  • Exceptionally high level of emotional intelligence and ability to influence people and outcomes
  • Superior problem­ solving skills and ability to think critically, incorporating sound judgement and business acumen to analyze information, remove roadblocks, and drive results
  • Excellent program management and communication skills
  • Extraordinary ability to build relationships; data-driven and action-oriented; enthusiastic and motivated; and detail-oriented while managing several work-streams. 
  • Plan and execute all development, engineering, qualifications and and rapid ramps of new Equipment projects.
  • Connect Operations Engineering, OPM, GSM, SQE, TPM and other internal and external teams by coordinating activity and deliverables
  • For development builds and readiness activities at the OEM sites: 30-35% travel required in a 6-8 month time frame.
  • Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the multi-functional executive team through the new product reviews.


  • Responsible for the management, execution and implementation of key operations program launches at JUUL for next generation products, and for coordination the operations engineering team activity.
  • Manage teams of cross functional experts and contributors who are responsible for developing, and delivering next generation equipment processes for future products.
  • Collaborate with Product Design, Automation engineering, production, NPI team, quality, manufacturing engineering, and other Program Management teams to provide support and expertise as required. 
  • Provide guidance and direction to a group of experts in multiple disciplines required in device assembly, pod manufacturing, and packaging
  • Build out and lead teams as required to support the objectives and needs of JUUL Labs
  • Develop processes and requirements for improved manufacturing capability
  • Lead and develop projects that improve production output, cost, etc. and make recommendations to senior management
  • Regular travel to pilot, launch and production sites to understand challenges and translate those visits into actions for the technology team
  • For development builds and readiness activities at the OEM sites:   30-35% travel required in a 6-8 month time frame.

Education and Experience Required:

  • 15+ years of experience in high tech field – EMS, semiconductor, solar, medical devices, PCBA, etc.
  • BS or MS in Engineeering (Industrial, Manufacturing etc)
  • MBA, PMP, PMI certification, Advanced degree preferred.

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