JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.
We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.
Generate and publish a rolling 12-month global consensus demand forecast for JUUL products. Work closely with country teams to provide their forecasts and review the inputs and assumptions on each. Consolidate demand forecasts and perform additional analysis at the regional level to include trend analysis, macroeconomic analysis, statistical analysis, user insights analysis, sell through analysis, and channel inventory analysis to develop a proposed global consensus forecast. Present and defend proposed regional consensus forecast and gain support from Regional Executives, General Managers, Finance, and Global Supply Chain. Upon approval of consensus forecast through the S&OP process, communicate the regional consensus forecast across all stakeholders. One key indicator of success will be forecast accuracy, at both the product level and the SKU level – you will measure forecast accuracy and enhance model and collaboration processes to improve accuracy over time.
This position reports to the EMEA Strategy and Planning Director.
- Create, maintain, and continuously improve data-driven demand planning models at the SKU level to provide the most accurate forecasts
- Lead monthly cross-functional demand reviews with country teams to review projections and challenge key drivers and assumptions
- Develop upside and downside scenarios in addition to conducting risk analyses and recommend to cross-functional teams
- Create monthly and quarterly hindsight reports/summaries to identify accuracy gaps in item-level projections and assumptions
- Continuously improve forecasts through thorough analyses of NPI performance, promotional activities, consumption trends, marketing initiatives, and any other market/category trends that affect demand
- Work collaboratively, effectively and efficiently with all partners & stakeholders, especially the country teams and global demand planning team
- Collect and analyse channel inventory across EMEA and be responsible for reporting this on a regional level
- Work with the data team to promote automation and consistency in our collection and use of data
- Effectively present and defend the team’s work to executives in the global demand planning team and supply chain
- Anticipate potential collaboration issues/opportunities across teams and collaborate with peer managers to resolve them proactively
- Communicate the importance of compliance and foster an environment where teams feel safe to report issues as necessary
- Clearly articulate strategic drivers and remove barriers
- Is trustworthy and reliable; follows through with commitments
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
- 5+ years of experience in global and complex supply chains, including ownership of demand forecasting. Experience with consumer products is a plus.
- Excellent project management and cross-functional team leadership skills
- Superior analytical and problem-solving skills with a focus on attention to detail
- Strong ability to manage and prioritise multiple projects while maintaining accuracy and meeting deadlines; able to balance short-term, urgent needs with long-term strategic initiatives
- Ability to work in a multi-disciplinary, global team environment
- Excellent communication, both written and verbal
KEY ATTRIBUTES NECESSARY FOR SUCCESS:
- Ability to execute and meet deadlines
- Constant raising of the bar for quality of analytics and communication/presentation
- Ability to collaborate and partner with regional forecasting teams
- Ability to communicate to and debate with executives across the organization
- Advanced knowledge of business operations, systems, organizational management, performance metrics (KPI) management and problem solving
- BA/BS degree in Business Management, Operations Management or Engineering is preferred
JUUL LABS PERKS & BENEFITS:
- A place to grow your career. We’ll help you set big goals - and exceed them
- Work with talented, committed and supportive teammates
- Equity and performance bonuses. Every employee is a stakeholder in our success
- Boundless snacks and drinks
- Cell phone subsidy, commuter benefits
- Excellent medical, dental and vision benefits
- Work in the heart of London, one of the world’s greatest cities