JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.
We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.
JUUL Labs is looking for an eCommerce Manager for the German market. Based in Hamburg this role will report to the Regional Marketing Director, with a dotted line to the Digital Marketing Manager Germany/Austria and will work with digital product owners, operations & logistics, external agencies and offline marketing teams to drive the performance of the ecommerce business in the assigned market.
Responsible for ecommerce business in Germany to leverage sales volumes
Optimize UX in accordance with local requirements and market needs
Ensure legal / brand compliance of platform / functionalities
Track and follow-through technical operability end-to-end
Monitor, track and coordinate online partners as well as develop and update digital brand and compliance guidelines
Track and update sales reports, funnel analysis and ecommerce business plans
Responsible for the development, adaption and transcreation of website features and enhancements in assigned market territory, always complying with the regulator requirements of the jurisdiction
Working collaboratively with the local operations & logistics team, the marketing teams, product team and design teams in San Francisco and EMEA region to get to the best answers, quickly and build relationships
PERSONAL & PROFESSIONAL QUALIFICATIONS:
2+ years as an eCommerce Manager
High affinity in content creation and wording in German and English
Good understanding of technical processes
Native German proficiency and comfortable with working in an English-speaking environment
Startup experience (as founder/early employee) a significant plus
Experience owning levers of an ecommerce business, and a demonstrable track record of pulling these levers effectively to drive growth
Excited to work with wide variety of internal stakeholders to develop a consensus on an ecommerce plan and execute on it