REIMAGINE TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

  • Role Title: Sr. Product Manager
  • Direct Report: VP of Product (Consumer)
  • Area: Product
  • Location: Mexico, LATAM

The Opportunity 

Are you a passionate product manager who wants to build digital identity products for millions of end-users?  As a Senior Product Manager at Incode, you will own the business strategy and vision for a multi-functional team to design, develop, test, and deploy new features and products. Incode is looking for someone passionate about creating amazing customer experiences.  At Incode, you will be responsible for the customer experience for our enterprise identity verification platform end users. Our customers value our ability to develop compelling onboarding experiences which convert a high volume of users while smoothly collecting necessary biometric information and verifying identities. You will design great experiences that maximize conversion while building trust with the end user. Getting deep into our customer needs through customer interviews, data analysis, competitive analysis, and user testing will be one key input into your process for designing innovative and effective customer experiences. A successful candidate will have a solid underpinning in product management as well as knowledge of software development, excellent project management skills, great communication skills, and motivation to achieve results in a fast-paced environment. 

Responsibilities:

  • Manage products throughout their entire lifecycle. 
  • Support business case for improvements, new features or new products. 
  • Capture and manage requirements and provide a simple interpretation.  
  • Drive preparation for external and internal product events. 
  • Work closely with engineering teams to deliver solutions, and will work with our team of engineers, designers, and scientists to leverage data models and insights. 
  • Regularly meet and work with our B2B customers and end-customers via focus groups and other feedback mechanisms. 
  • Develop methodologies and processes for running AB testing at scale to validate product improvements 
  • Earn trust across the business, engineering, and analytics teams.
  • Be a strong owner who will regularly dive into the details to understand and solve problems.
  • Effectively communicate insights and plans to stakeholders.
  • Have a strong customer/consumer focus to deliver world-class tools and systems. 

Requirements:

  • BA/BS in Computer Science, Engineering or a similar discipline.
  • 5+ years of experience in product management, software development, or related experience. 
  • Strong experience with consumer-facing experiences – especially with conversion funnels or onboarding experiences 
  • Experience building products in the B2B space, specifically in Banking, Retail or Government. 
  • Ideally, experienced in building iOS and/or Android mobile apps  
  • Experience building software development processes for and working with distributed, global teams. 
  • Excellent English communications skills.
  • Experience working with technical designers, science teams and engineering teams. 
  • Demonstrated judgment and the ability to think creatively, analyze quantitatively, and problem-solve. 
  • Proven track record of delivering products and executing projects from conception through completion on time, within budget, and on or beyond scope. 
  • Proficient with Microsoft Office, software development management systems (Asana, Jira) and general web-based productivity tools  
  • Will need to occasionally travel between San Francisco and other locations as needed. 
  • Highly motivated, fast-learner, multi-tasking and resourceful.

8 Aspects of our Culture:

  • Values are what we value
  • High performance
  • Freedom & responsibility
  • Context, not control
  • Highly aligned, loosely coupled
  • Continuous Feedback
  • Pay Top of Market
  • Promotions & Development
  • Learn more about Life at Incode!

Benefits & Perks:

  • Meaningful Equity
  • Flexible Working Hours & Workplace
  • Open Vacation Policy
  • Wellness Program
  • International Travel Opportunities
  • Additional benefit package according to location (401k, medical insurance, etc.)

 

 

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.

Applicant Data Privacy:

We will only use your personal information in connection with Incode’s application, recruitment, and hiring processes.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Incode Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.