• This full-time role is open to either our San Francisco, New York or Minneapolis locations
  • At Hotwire the Account Manager role may be titled Account Supervisor at other agencies

About you...

You love being the ringleader and working as part of a high functioning team. You are generous with your time, your skills, and in sharing credit with your compatriots. You can see what needs to be done, and you can rally people to join you in the cause.  

You know that words are just one way to express stories, and as a result your campaign ideas go broader, including things like graphic storytelling, videos, online vehicles, and events.  

Results matter to you. You are diligent about measurement, metrics, and insights.  

You are competent, creative, trustworthy, engaging, organized, and passionate about communications in all of its many forms. 

If this sounds like you, please read on… 

About us...

We are the pre-eminent global marketing and communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world. 

When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. For years now, we’ve been named a Best Place to Work by PR Week, PRNews and Crain’s New York. 

We are connected, ambitious and curious, but most of all we are one team working together to be the global alternative. 

We are looking for an exceptional person to join our team as an Account Manager

Account Managers are the heart of any client team. They make sure things are done properly, that the team is delivering on campaign plans – short and long term – and that the client is happy. They are organized, thorough and motivating. The best Account Managers go above and beyond expectations, taking on important supporting roles in new business and agency life and thinking up targeted and creative ideas for their clients.  

The Account Manager is a role model for their junior staff and is seen as their day-to-day point of contact and ‘go-to’ person for clients. They lead client calls, oversee all client programs and initiatives and know when to escalate or flag something up to leadership when the situation calls for it. As an Account Manager, you may also manage one or more direct reports, helping shape their career and providing guidance for reaching personal and professional goals. 

 Daily, you will:

  • Manage 5-6 accounts successfully, consistently meeting or exceeding client goals and receiving positive feedback from clients
  • Act as the day-to-day team lead, communicating with the client contacts and divvying up tasks amongst the team
  • Generate results, putting together work back plans and ensuring the team meets deadlines
  • Mentor and manage junior team members and be an effective skills trainer
  • Develop strong relationships with clients, the media and influencers 
  • Manage your own time, and your team’s time, aligning budget to the scope of work for each team 
  • Be an expert in your client's business, understanding the technology, their business goals, providing strategic recommendations and helping plans come to life  

You'll bring:

  • Recent agency experience  
  • Traditional communications experience (media relations, content, social media, etc.) and clear examples of campaigns you’ve worked on and the results generated
  • Experience in the B2B tech industry such as adtech/martech, clean tech, data & analytics technology, SAAS, fintech, security, etc.
  • Hands on experience not just managing, but truly mentoring, direct reports and cross-functional teammates
  • Integrated communications/marketing experience preferred, but not required 

Why Us:

  • A robust learning & development program  
  • Understanding that life doesn’t always fit around the 9-5; and that work/life balance is crucial 
  • Competitive benefits – medical, time off, 401K, wellness, monthly allowances, etc. Freedom and support to be limitless within the business 
  • Paid 6-week sabbatical after every 4 years  
  • A Connected, Curious, Ambitious and friendly One Team culture (our values)
  • An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop
  • The opportunity to have global reach and truly own your career. We support our staff to create the career they want and we'd love to talk to you about what's possible 

At Hotwire, we engage in Thoughtful Working, which encourages our employees to work in the best possible way for our clients, our team and ourselves, every single day. 

Compensation Range: $65K-$100K, depending on location and level of experience.

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