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About the role:
As a Sales Enablement Manager, you will develop, deliver, implement and measure revenue generating enablement programs and initiatives that empower our sales teams to achieve their goals and drive revenue growth. You will work closely with cross-functional teams, including Sales, Marketing, and Product, to create and deliver training, content, and resources that are innovative, relevant, impactful and drive success for our sales organization. Your role is pivotal in ensuring that our sales teams are well-equipped to articulate our value proposition, engage with customers, and close deals successfully.
What you’ll be doing:
Sales Training and Program Development:
- Develop and deliver comprehensive sales training programs that cover product knowledge, sales methodologies, objection handling, and customer engagement skills.
- Collaborate with subject matter experts to create content that aligns with the sales cycle and buyer's journey.
- Conduct regular sales training sessions, both in-person and virtually, to onboard new hires and continuously upskill the existing sales team.
Content Creation and Management:
- Generate and curate sales collateral, presentations, playbooks, and other resources that support the sales process
- Ensure that all sales materials are up-to-date, aligned with the latest product features, and reflect the company's messaging and branding.
Sales Process Enhancement:
- Analyze the sales process to identify bottlenecks and areas for improvement.
- Collaborate with Sales and Product teams to refine sales processes, tools, and methodologies to drive efficiency and effectiveness.
Sales Communication and Alignment:
- Facilitate communication between Sales, Marketing, and Product teams to ensure that sales teams are informed about new product releases, updates, and marketing campaigns.
- Align sales messaging with marketing campaigns and ensure consistent communication across all customer touchpoints.
Sales Technology Utilization:
- Evaluate and implement sales enablement technologies that enhance the sales team's productivity, such as CRM tools, sales engagement platforms, and content management systems.
- Provide training and support for the effective use of these technologies.
Sales Performance Analytics:
- Define and track key performance indicators (KPIs) related to sales effectiveness and training impact.
- Analyze sales performance data to identify trends and opportunities for improvement.
Continuous Learning and Development:
- Foster a culture of continuous learning within the sales organization by offering ongoing training, workshops, and skill-building initiatives.
What you’ll need:
- 5+ years proven experience in sales, sales enablement, sales training or a similar role in a high growth B2B SaaS environment.
- Strong understanding of sales processes, methodologies, and the buyer's journey.Excellent communication and presentation skills, with the ability to tailor messaging to different audiences.
- Familiarity with sales enablement technologies and tools, including CRM systems and content management platforms.
- Analytical mindset with the ability to interpret sales data and KPIs.
- Project management skills to coordinate and execute sales enablement initiatives.
- Ability to collaborate across departments and work with remote teams.
- Creativity in designing engaging and impactful training materials and resources.
- Strong organizational skills and attention to detail.
Benefits:
- Competitive salary and quarterly bonus plan
- Restricted Stock Units (RSU's)
- Private health insurance, including vision and dental coverage
- Generous PTO policy
- Half day Fridays, every Friday
- Home office stipend
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023)
- Fortune’s Best Workplaces in NYC (2022)
- #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
- Forbes Cloud 100 (2021, 2022)
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.
Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
