Design the products that power global trade

The opportunity:

Flexport’s mission is to make global trade easy for everyone. To achieve this goal, the Flexport UX team simplifies the end-to-end user experiences for our clients, partners, and the operations teams that support them. We are seeking an experienced product designer to create tools that simplify intricate workflows and direct user’s attention to what matters. This individual enjoys complex design challenges and driving clarity from ambiguity. Product Designers are key stakeholders in the product development lifecycle, from collaborating with cross-functional partners and formulating the product vision to ensuring high-quality implementation. To be successful, Product Designers must be relentlessly curious, embrace change, communicate clearly, and consistently balance user and business needs. Join us as we lay the foundation of our vision for global trade.

In this role, you'll solve complex problems at the intersection of compliance and logistics by deeply understanding the needs of various users of Flexport products. You will focus on understanding the project needs, setting the design vision, and providing tactical design deliverables for all aspects of our quickly growing compliance team. This is a unique opportunity for you to design innovative products and services that will not only enable Flexport to comply with all laws and regulations but also help shape the future of compliance in global trade. 

You will:

  • Collaborate with your cross-functional team to shape product design vision and strategy in your product area.
  • Create high quality designs while informing the design process.
  • Incorporate and recommend ways to extend Flexport’s design system.
  • Conduct user research and gather insights.
  • Give and solicit feedback from other designers to continually raise our bar for quality.
  • Build prototypes to share and test concepts.
  • Present work in a range of fidelities.
  • Provide mentorship to more junior designers.
  • Inspire your team to push the boundaries of UX quality.

You should have:

  • 3-5 years of professional experience 
  • A strong portfolio of product design work with multiple successfully launched products
  • Demonstrated strategic product thinking and long-term vision
  • Proven ability to bring projects from concept to completion.
  • Ability to clearly articulate your work and rationale while advocating for UX.
  • Strong understanding and application of user-centered design methods.
  • Experience working with product teams in a dynamic, agile environment.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

 

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Voluntary Demographic Questions

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants seeking employment will receive consideration regardless of race, color, religion, sex, creed, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Diversity, Equity, Inclusion and Belonging are important to us and therefore we are continuously working to track, measure and improve our hiring efforts. Part of this is inviting applicants to self identify which allows us to comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

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