ABOUT FANDUEL GROUP

FanDuel Group is a collection of brands operating at the intersection of sports, gaming, tech, and entertainment. Our mission is to give sports fans the chance to win everyday and create experiences they can’t wait to share with their friends.


We’re not just a company, we’re a collective. And we’re not just coworkers, we’re a community. We’re an all-hands-on-deck crew of dreamers, doers, thinkers, makers, builders, breakers, and rebuilders. We value teamwork above all else, and we believe that diversity and inclusiveness are at the core of any good team. Like any good sports team, we’ve got passion. Passion for building a product our customers will love, passion for being the best in our field, and passion for our own people. With a company that’s as committed to its people as it is to its customers, FanDuel Group is a great place to develop yourself and your career.

SUMMARY OF THE ROLE

This Technical Delivery Manager provides technical delivery across FanDuel network infrastructure projects, programs, and environments, in partnership with our multidiscipline team.  Maintain a strategic relationship with stakeholders and help lead communications with technical and business program managers, and third parties.  Monitor, measure and improve delivery performance and develop services to meet agreed business needs. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

As a Technical Delivery Manager, you will:

  • Review, plan, document, and coordinate delivery activities (services and network infrastructure). 

  • Lead multiple deliveries, tracking, issue resolution, time gathering, reporting and communication.  

  • Ensure on time delivery and completion.  

  • Build positive and productive working relationships with partners for business growth. 

  • Analyze and troubleshoot delivery issues in a timely fashion. 

  • Manage 3rd party delivery teams to ensure timely and accurate customer deliveries. 

  • Oversee daily activities of 3rd party delivery teams and provide direction and guidance as needed. 

  • Perform resource allocations and workload assignments according to delivery requirements. 

  • Ensure that team maintains high level of competence and operational excellence. 

  • Partner with Sr. Managers to evaluate the performance of team members and identify training opportunities. 

  • Serve as primary contact for inquiries and concerns related to delivery.  

  • Provide continuous improvement by re-engineering of processes to ensure quality and efficiency. 

  • Participate in customer negotiations for delivery rates. 

  • Develop process improvements to achieve cost effectiveness and time saving. 

  • Make critical business decisions to meet customer expectations. 

  • Develop scope and budget for delivery projects. 

  • Report delivery status to customers and develop required delivery documentations. 

WHAT WE ARE LOOKING FOR: 

  • Dedicated commitment to technical excellence and quality partner care.     

  • You work autonomously actively driving solutions, projects, and identifying areas for improvement in the platform.    

  • A high degree of focus on quality to build resilient, scalable, and maintainable systems.  

  • You make decisions based on data and exercise judgment to balance risks and rewards.  

  • Lead partnerships with internal teams and external business partners.  

  • A clear focus on staying up to date with emerging technologies through continued learning, active engagement, and professional development. 

  • Demonstrate thought leadership and customer engagement skills. 

  • Collects and researches data; Use logical intuition and experience to complement data; Design and improve workflows, processes, and procedures. 

  • Identifies and resolves problems in an efficient manner; Collect and analyzes information skillfully; Develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. 

VALUED QUALIFICATIONS: 

  • Experience or education suited to this role, in the areas of project, technical skills and experience. 

  • Strong third-party management skills, working closely with sourcing and vendor managers. 

  • Experience administering enterprise environments in mission-critical, 24x7 production environments. 

  • 5 years related experience in network infrastructure environments and designing, planning, documenting, and implementing using the latest technology. 

  • Advanced cloud experience with knowledge in Amazon and Google. 

  • Experience leading complex global projects from development through implementation. 

  • Ability to understand systems from all levels, from the "big picture" enterprise-level view to the low-level technical view. 

  • Experience working on medium to large projects and delivering against timelines. 

  • Experience of developing governance practices to track and measure the quality of services and maintain service improvement plans. 

 

 

WHAT YOU GET IN RETURN 

Beyond working with such a great team. 

  • An exciting environment with real growth 

  • Contribute to exciting products used by a highly passionate user base 

  • Personal learning and development opportunities 

  • Flexible vacation allowance 

  • Attractive health insurance premiums 

There's more, but we don't want to go on and on. 

FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel mean that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential. 

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