At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

Within Store Development, the Facilities function is responsible for keeping our physical assets in top shape for our customer.  This role is responsible for driving what sets Everlane apart from competitors.  Whether it’s installing a new mural, having an entire store repainted, or replacing key equipment like HVAC or millwork, Facilities is a key function that maintains a compelling and cohesive store experience for our customers and staff.

The Facilities Lead will support all aspects of maintaining our physical assets including stores and offices. This role will oversee and evolve how we address preventative and reactive maintenance across the fleet. The Facilities Lead is managed by the VP of Store Development and partners closely Retail Ops, the Retail Field Team, and People Experience Teams to problem solve and innovate on every aspect of facilities maintenance.

This role is accepting candidates who currently live in or willing to relocate to San Francisco, New York or Los Angeles. 

 

 Your day-to-day:

  • Support the Store Development Team as requested to ensure the condition of our stores, offices and customer experience are a cornerstone of our success by closely representing the Everlane brand
  • Create and manage all key facets of a ticketing system from onboarding new vendors, work order and invoice reporting and overall maintenance of a system database.
  • Regularly track, follow up and report on project status.
  • Identify, qualify and follow up with vendors on a routine basis.  Negotiate and secure contracts.  Schedule and manage weekly meetings.
  • Develop and maintain training content for field teams as required.
  • Assist with routine, detailed on site walkthroughs of store and office locations.
  • Assist with the creation of scope of work for and manage annual refresh projects at each assigned store and office. 
  • Prepare work orders and purchase orders.
  • Manage unique capital projects along with annual repair and maintenance budgets for each location as well as individual project budgets to ensure compliance and spending diligence.
  • On call 24/7 for the support and coordination of any emergency repair.
  • Coordinate and manage emergency, scheduled and unscheduled repairs for HVAC, electrical, plumbing, glass & carpentry in addition to any other needed facility related items at our Corporate Offices.
  • Operate with a clear sense of urgency and accountability to the field team.
  • Oversees and works closely with contracted security agencies and responds to all emergencies; ensures employee and patron safety
  • Manage routine inspections of safety equipment - fire extinguishers, AED machines, first aid kits, etc.
  • Assist in the creation of utility accounts for all new store locations.
  • Assist the NSO team in scheduling vendor start-up for routine maintenance.
  • Other duties as assigned by leadership

 

We'd love to hear from you if you have:

  • Background in high-end retail facilities management is a plus.
  • 1-2 years of experience in facilities maintenance is required.
  • Must have strong, detail oriented communication skills.
  • Strong self-management capabilities.
  • Must have an interest in customer service and be exceptionally organized.
  • Self-motivated, proactive thinker with ability to manage multiple tasks and prioritize workload.  
  • Thrive under pressure and short deadlines; must demonstrate a sharp eye for detail and an ability to solve complex problems under high pressure circumstances.
  • Exhibits willingness and ability to learn, adapt and improve the Company.
  • Has the ability to read a set of construction documents to interpret existing conditions.
  • Able to travel 15-20% of the time - to store locations and Everlane offices as required to ensure successful facilities management.
  • Has a pulse on sustainability, retail design and brand experiences IRL.
  • Is energized to work cross-functionally and is not afraid to dig deep into all layers of the business to better understand the work that needs to be done.  

As part of our commitment to health and safety for our teams, we’re taking a responsible approach to creating the safest working environment we can. As part of that commitment, COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.

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