The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world’s largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels.

The Dynamics AX Security & Functional Support Specialist is a dynamic role for a motivated individual who is proficient and experienced in providing functional and application support and assistance to users of our Enterprise Resource Planning (ERP) Microsoft Dynamics AX 2012 system and D365 personally or in conjunction with the Technology Solution Center and Enterprise Applications teams.


  • Primary contact for all functional and application AX 2012/D365 support
  • Provides continuous support for all AX 2012/D365 related issues/tickets entered into the IT Technology Solution Center
  • Performs Security Administration for Dynamics AX
  • Collaborates with Dynamics AX team and consultants to facilitate communication and understanding of business processes and system functionality
  • Performs general technical troubleshooting/debugging and provide consultation to Finance/Accounting teams
  • Provides direct support and assistance to Dynamics AX end users to ensure reliable and efficient business operations
  • Setups and maintain documentation and standards (translate business knowledge to functional requirements)
  • Collaborates as part of a team and provide 24 x 7 supports when required
  • Communicates with individuals at all levels within the organization
  • Documents assigned tasks as required Performs work according to supervisor and directives


  • Associates or Bachelor's (preferred) level degree in Computer Science/Information Systems or related field
  • Minimum three 3 – 5 years of Dynamics AX experience in a support/administrative role with involvement in some technical database or development tasks preferred
  • Ability to communicate well both orally and in written English
  • Strong demonstrated knowledge in AX/D365 security administration
  • Well-rounded exposure to multiple AX modules, emphasis on Financials (GL, AR, AP, FA, BR, PA)
  • Good understanding of batch jobs within AX 2012/D365
  • Understanding of Sarbanes-Oxley (SOX) compliance for publicly traded companies, reporting requirements and other reports for tracking and decision making
  • Ability to deliver results independently and with a team
  • Strong skills in problem solving including but not limited to the ability to identify and appropriately evaluate a course of action
  • Ability to handle sudden changes in project/priority and multiple tasks simultaneously and under pressure in a positive manner
  • Ability to maintain up-to-date knowledge on technology trends and to recommend innovative technologies to improve the technology infrastructure
  • Proficiency at learning and analyzing business processes and requirements
  • Understanding of Intercompany transactions
  • Knowledge and experience writing functional requirements

Preferred Qualifications - What Will Set You Apart

  • Relevant Dynamics AX certifications
  • D365 experience

Travel requirements

  • 10% Travel required to various Enviva offices and manufacturing locations (Mid-Atlantic and Southeast USA)

EEO Statement

Enviva is dedicated to the principles of equal employment opportunity (EEO) in any term, condition or privilege of employment. Enviva does not discriminate against applicants or employees on the basis of race, color, creed, religion, sex, national origin, age, physical or mental disability, ancestry, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member, genetic information or any other status protected by law. Enviva complies with applicable state and local laws governing nondiscrimination in employment in every location in which we operate.

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