The HRIS Manager is a part of the Enviva Human Capital team, reporting to the head of HR Technology and working cross functionally and collaboratively with Information Technology and Human Resources professionals. The HRIS Manager will be the bridge between Information Technology, HRIS systems, and Human Capital and is responsible for supporting the execution of Enviva’s HR technology roadmap and the ongoing and operational needs of the Human Capital function.

Responsibilities

  • Manage the implementation of new functionality including determining stakeholder and business value, requirements gathering, testing, roll-out, and ensure end-user training and adoption
  • Provides a deep understanding of HR processes and expert technical knowledge of one or more HCM solutions such as UltiPro, Workday, Oracle, SuccessFactors, etc.
  • Acts as the system owner for the HCM, recruiting, and other related HR technologies with core responsibility for configuration of business processes and security administration
  • Provides production support, including configuration of annual processes, e.g., Annual Merit and Performance Management
  • Provides line of sight into ongoing system support work, estimates the delivery of issue fixes and product enhancements, manages vendor resources where applicable and ensures ongoing alignment with business operations
  • Ability to work on multiple projects simultaneously in a fast-paced environment
  • Updates and maintains business processes and condition rules
  • Performs system maintenance, including assisting in the review, testing and implementation of system upgrades
  • Collaborates with functional and technical resources to coordinate application of upgrade or fix. Documents process and results.
  • Assists users within HR as needed to enable them to more effectively utilize all HR systems
  • Plays a key role in supporting the relationship with the key customer groups including the Talent Acquisition, Total Rewards, and Human Capital Operations teams by providing responsive customer service and proactive communication
  • Instills a strong associate focused mind-set within the team to ensure adherence to service agreements and delivery of an exceptional experience to associates at all levels

Qualifications 

Minimum Years of Experience

  • 5 years minimum experience managing an HRIS system such as Workday, UltiPro, SuccessFactors, or Oracle
  • 3 years minimum experience supporting/implementing UltiPro HCM, Workday, SuccessFactors or Oracle

Education Requirements

  • Minimum education of a Bachelor’s Degree required
  • Major in Computer Science, Information Systems, Business Administration or Human Resources preferred

Specialized knowledge or Industry Experience

  • Logical reasoning and problem solving skills to troubleshoot issues
  • Expertise in process design and documentation, requirements gathering, test scenario development, test planning and execution
  • Highly motivated individual with a strong customer service orientation
  • Strong sense of urgency and ability to prioritize requests; ability to multi-task and to work efficiently under pressure to meet deadlines while producing timely and accurate deliverables.
  • General Human Resources knowledge; ability to understand business operations and how to apply HRIS strategy to drive performance outcomes

Communication Skills

  • Well developed interpersonal skills – ability to communicate professionally (oral/written)

Computer Literacy

  • Exceptional computer skills and proficiency with HR systems, MS Office; experience deploying and/or operating within a UltiPro HRIS environment

Professional Certification

  • Workday certifications a plus

Preferred Qualifications - What Will Set You Apart

  • Strong project management skills while managing multiple, concurrent projects
  • Strong written and verbal communication, ability to make presentations to various groups
  • Strong ability to prepare project dashboards and status reports for stakeholders and senior leaders
  • Strong business analysis, requirements gathering and process engineering skills
  • Strong analytical, critical evaluation and problem-solving skills
  • Strong conflict management skills

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