Dovetail's mission is to enable the world to create better products and services through deep customer understanding. We empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative and powerful research platform.

We have an ambitious vision to build and deliver multiple new products to our customers over the next 12 months. Our platform teams enable all of our product teams to efficiently, consistently, and securely deliver customer value at scale. We’re all about sweating the details on delightful experiences, tackling ambitious technical challenges, and delivering customer value, so there's a huge opportunity for growth and impact

What you will do

  • Join our platform engineering team. You'll be a crucial part of our platform team, working closely with your engineering manager, tech. lead, product manager, and other engineers to evolve our internal systems and platforms.
  • Deliver high-quality software and product infrastructure. Working with your team, you'll ****identify, define, design, and implement technical solutions for Dovetail’s platform, including infrastructure, DevOps and foundational application services. Your hard work will deliver state-of-the-art reliability and performance for our rapidly growing customer base.
  • Mentor and support other engineers. We're growing quickly and you'll assist in optimizing the team to continually improve their software practices through code review, pair programming, design sparring, etc to support career growth.
  • Foster a culture of pragmatism. You'll maintain and foster a pragmatic approach to software development whilst also collaborating towards the establishment of detailed guidelines and standards for product development processes based on industry best practices and your experience.

Your background

  • Experience in platform engineering. You'll have full stack experience with technology like TypeScript, React, GraphQL, Node, PostgreSQL, AWS, and understand infrastructure-as-code. On top of this you’ll have direct experience in CI/CD, alerting, and deployment workflows, particularly with self-service models.
  • Experience managing platform software projects. You'll have the ability to own the delivery of complex features, break down requirements and provide reasonable estimates.
  • You are pragmatic and flexible. Like your new teammates, you're used to doing what's necessary to get the job done. You'll need to be comfortable with ambiguity, be resourceful to solve problems and be able to adjust to shifting deadlines and project goals.
  • When you do it, you nail it. You share our keen eye for quality. You don't half-ass your work, instead what you ship is top-notch. You cut scope before cutting quality.
  • Excellent, concise communicator. You can easily convey your thoughts, opinions, and feelings with your product team and have the ability to articulate effort vs impact tradeoffs.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

Benefits

  • Competitive base salary plus equity. Even though we’re a small startup, we offer competitive salaries and great equity.
  • KitKat days. We understand the importance of mental health and wellbeing. These are extra paid days holiday for the whole company where everyone can take a break.
  • Generous equal parental leave. We offer 12 weeks equal parental leave.
  • Floating public holiday leave. You can choose to work public holidays and use that day another time in the year.
  • Flexible working hours and location. We value work-life balance, especially right now. While we have an office-first culture, you're still able to work from home when it suits you.
  • Personal learning and development budget. We’re a big fan of personal development, and prefer to home-grow leaders rather than filling leadership / management externally.
  • A brand new architecturally designed office in Surry Hills. With free snacks, beer on tap and drinks, three different coffee machines, social areas, and a rooftop.
  • TGIF events. Monthly company wide activities on Fridays for the whole team.
  • Salary sacrifice. We have a salary sacrifice policy for work related items.
  • Ergonomic office. Sit-stand desks, 4k 27” monitor, ergonomic chairs, quiet spaces, and collaboration spaces, to suit all kinds of working styles.
  • Pet friendly office! We love dogs and often have dogs in the office.
  • Personal development. Regular lunch and learn events, opportunities for presenting at webinars and conferences, and networking through our investor community.
  • Annual company retreats. We try to go away every year!

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