Social Media Manager

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

Are you passionate about creating captivating video content and igniting conversations online? In this role, you'll dive deep into crafting engaging content that resonates with our audience, amplifying our brand's presence across social media platforms.

What you'll do

• Audience Engagement and Growth: Excite and expand our follower base by producing content that captures attention and encourages interaction. Stay ahead of social media trends to tailor our content strategy for maximum impact and engagement. Experiment with different content formats to find the right mix for our audience.
• Copywriting: Write persuasive and on-brand copy for social media posts, capturing our brand's voice and values.
• Manage our Social Content Creation: Operationalize the creation of dynamic and immersive video content for our social media platforms. Collaborate closely with the marketing and product teams to ensure our videos showcase our product's best and newest features.
• Innovative our Product Stories: Transform product updates and features into compelling narratives through creative social media campaigns that resonate with our audience.
• Content Remixing: Repurpose existing content from diverse sources into fresh and captivating social media content, maintaining a consistent brand narrative.
• Creative Insights: Dive into analytics to uncover insights that fuel creative strategies, focusing on content performance and audience behaviour.

Your background

• Demonstrated expertise in video production and editing: showcasing a portfolio of engaging and creative social media content.
• Deep understanding of social media platforms: trends, and storytelling techniques, complemented by analytical skills for data-driven optimizations.
• Strong communication skills: with a knack for creative content ideation and execution.
• You thrive in a dynamic, fast-paced environment: adept at managing multiple projects and meeting deadlines independently.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

Benefits

• Equity for everyone. We put our money where our mouth is. No matter your role, we provide equity for all along with competitive salaries. See your investment grow as Dovetail grows.
• Annual retreats. We aim to go away every year to celebrate achievements and have some fun as a team. New Zealand followed by the Whitsundays… where to next?
• Equal parental leave. We offer an inclusive framework of 20 weeks equal paid leave to support new parents. Every family is unique, so you make the call how you’d like to take care of what matters most.
• Modern and pet friendly offices. Bring your pooch to our modern, ergonomic offices in the heart of Surry Hills. We also host monthly events for the whole team to connect and unwind.
• Flexible work-life balance. We love our bright and shiny offices, celebrating wins together, and working on super collaborative and cross-functional projects. While our teams love coming together IRL, we also let you make the call on how and where you want to work.
• Develop and grow. Take a course, attend a lunch and learn, or head to a conference to help you grow! We love to support you any way we can, so expect Dovetail to be your #1 fan when it comes to achieving your career goals.
• Extra paid days off. Enjoy ad-hoc KitKat days to take a step back and spend it however you like. Hit the beach, spend time with your family, pick up that hobby you’ve been meaning to try, or anything in between!
• Health is wealth. We believe that everyone has the right to mental wellness and support. So every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.
• Floating public holidays. Public holidays don’t always align with when you want to take leave. So the choice is yours when it comes to swapping public holiday leave for a later date. You do you!