General Manager - New Restaurant Opening

Are you ready for a high-growth opportunity that will impact the future of food?

Your experience leading, organizing, and inspiring restaurant teams has lead you to develop a niche for restaurant operations and business. As the restaurant team caters to our guests, you are consistently in the process of developing and educating your leadership team and your team of up and coming hospitalitarians. You are a people-driven leader who seeks the next challenge, as you know hard work is key to governing a strong, and impactful restaurant.

You will:

  • Be a founding architect in opening Dig’s first sit down restaurant in the west village, including crafting service, training leadership and staff, and building and defining the restaurant and it’s team.
  • Be responsible for the entire restaurant operation and its culture, as well as financial responsibilities such as cost management, labor efficiency, and building top-line sales.
  • Recruit, hire, and train a leadership team of managers who embody hospitality and education in their daily work.
  • Ensure that leadership team works to develop all team members and keep retention rates high and promotions frequent.
  • Actively work to build restaurant business, regulars, and strong and consistent reservation bookings.
  • Handle daily P&L responsibility- with attention to all labor costs.
  • Oversee the culture of the restaurant and keep a focus on education and a great work environment.
  • Be the face of hospitality for the restaurant and lead by example with generous hospitality for locals, regulars, and first timers.
  • Work with our PR & Marketing team to drive great press about the restaurant.
  • Achieve and maintain Department of Health Standards, holding your team accountable and role-modeling cleanliness and organization throughout the restaurant.
  • Handle all employee relations communication (including disciplinary action).
  • Recruit, interview, hire, and train a full team with an awareness for staffing needs and labor costs.
  • Review & collaborate on people development plans with our Director of Training.
  • Communicate verbally and digitally on a daily basis across various systemic and organizational platforms such as GoogleDrive, Hot Schedules, Slack, Wrike, Revel, Paycom, etc.

You have: 

  • 3 - 5 years minimum restaurant management experience, ideally in a GM role.
  • A passion for real, good food and the leadership skills to operate a busy restaurant.
  • The willingness to roll up your sleeves and pitch in whenever necessary.
  • The demonstrated skills to motivate and develop a high performing team.
  • The discipline and desire to create systems and organization within fast changing environments.
  • Excellent communication skills.
  • Strong computer skills.
  • Ability to learn technological platforms and work systematically with them.
  • Familiarity with restaurant costing and POS, scheduling, and reservations software.
  • An eye for detail.
  • A flexible schedule, especially throughout the first six months of the opening.
  • The ability to perform physical requirements of the position (lift up to 50lbs).
  • The desire for professional improvement and the process of learning.
  • The drive to network and build strong ties in your restaurant’s community.
  • The ability to take many variables to find the best solution to a problem.
  • An organized approach to achieving team goals.
  • Proven tactics to successful operations in an evolving environment.
  • Your Department of Health and/or ServSafe certification.

Work perks: Aside from your standard job description fare (competitive salary, medical, dental, vision) we also offer:

  • Phone reimbursement
  • Commuter benefits

About us:

Dig is a farm-to-table food company with over 25 locations in New York and the Northeast, serving seasonal vegetables and culinary comfort food on an urban scale. We are opening our first sit down restaurant in the west village in the fall of 2019!

The company is built on a culture of driven curiosity and ambitious innovation, finding and implementing new solutions to offering a simple, healthy, affordable meal. Our mission is to build a better food system (one vegetable at a time) that offers a better deal to customers, cooks, and farmers alike. 

Since getting started in 2011, we have focused on the essentials of our mission- building kitchens, training chefs, and developing one-on-one relationships with over 50 partner farms. The next few years will be a period of expansion, as we open in new cities and use the platform we’ve built for a better conversation around sourcing, cooking, and the business of food. 

And did we mention free Dig for all employees? We strongly recommend the sweet potatoes.

Dig believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to apply.

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