Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy industry, machine design and research and development.  At Desktop Metal, we believe additive manufacturing, commonly referred to as 3D printing, is one of the most exciting and transformational technology innovations of our time.

Desktop Metal was selected as one of the world’s 30 most promising Technology Pioneers by World Economic Forum; named to MIT Technology Review’s list of 50 Smartest Companies; named by the Boston Globe as one of the Best Places to Work in Boston and recognized among the most important innovations in engineering in Popular Science’s “Best of What’s New.”

We are presently seeking a talented and self-motivated Operations Process Engineer to work in our Operations department.  The ideal candidate will have strong process development skills, a thorough understanding of process control and quality assurance with applicable hands-on manufacturing experience.

The Operations Process Engineer will be responsible for:

  • Leading internal media extrusion manufacturing operation, including:
    • Using Six Sigma root cause analysis tools to determine root cause and implement corrective and preventative actions for product quality & manufacturing reliability outages
    • Coordinating with supply chain & feedstock supplier to prioritize & execute production, packaging, and shipping to 3PL warehouses
    • Managing day to day priorities of team of technicians
    • Maintaining & developing equipment operation, maintenance, and quality inspection SOPs
    • Working with Supply Chain team, determine & execute rod manufacturing strategy to meet DM’s needs for the Studio platform
  • Supplier site visits and collaborating with material suppliers to develop & validate manufacturing processes, improve material quality and process efficiency
  • Leading collaborative root causing & CAPA implementation of raw material quality issues, with suppliers and internal analytical team
  • Identifying and implementing cost down opportunities through collaborative efforts with internal and external stakeholders
  • Building a strong relationship with key internal stakeholders, including Customer Support, Process & Materials Development and Special Projects. Being the main point of contact for the Operations Process Engineering team with these groups
  • Tracking KPIs of media manufacturing and presenting results to Operations Leadership team
  • Working with Supply Chain team to plan production, track inventory, and determine safety stock levels for raw materials, finished goods and packaging materials

Basic Qualifications:

  • 5+ years of applicable Process/Manufacturing Engineering experience in related field
  • Experience of managing/supervising a high-throughput material manufacturing operation
  • Experience of root causing quality issues and implementing corrective & preventative actions (CAPAs)
  • Ability to use Statistical Process Control (SPC) to analyze process trends and assess process capability
  • Experience of implementing Lean Manufacturing/Six Sigma tools to improve product quality and eliminate losses in a manufacturing environment
  • Experience scaling up & validating a material from R&D stage to mass production
  • Ability to resolve complex issues in creative, efficient, and effective ways
  • Excellent written and oral communication skills
  • BS/MS Industrial, Chemical or Mechanical Engineering or equivalent

Preferred Experiences:

  • Analytical techniques for metal powders
  • Familiar with extrusion processes
  • Strong chemistry and powder metallurgy background
  • Developing and validating a large-scale mixing process
  • Familiar with statistical software such as JMP or Minitab
  • Executing DOEs, Gage R&R and Cp/Cpk studies
  • Using, troubleshooting, and maintaining Manufacturing Execution Systems

At Desktop Metal, innovation is at the core of our DNA. And we believe ground-breaking discoveries are born from diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, marital status, veteran status, or disability.

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