Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy industry, machine design and research and development. At Desktop Metal, we believe additive manufacturing, commonly referred to as 3D printing, is one of the most exciting and transformational technology innovations of our time.
We are seeking a dynamic Inside Sales Representative to join our team and play a pivotal role in driving our company's growth. As an Inside Sales Representative, you will have the opportunity to cultivate relationships with prospective clients; by collaborating closely with our Account Managers, you'll ensure a seamless lead handoff process and maintain a robust lead pipeline in Salesforce. With your exceptional communication skills and sales prowess, you'll conduct outbound calls daily, set face-to-face appointments, and provide outstanding customer service through regular follow-ups.
If you thrive in a fast-paced environment, enjoy exceeding sales targets, and are eager to make a meaningful impact, this role is perfect for you.
Key Responsibilities
- Qualifies inbound and outbound inquiries and converts them to sales appointments for Regional Account Managers
- Work closely with Regional Account Managers to ensure a seamless lead handoff process
- Maintain a lead pipeline in Salesforce
- Conduct outbound calling every day to set face-to-face appointments, ensuring outstanding customer service through regular follow-ups, reporting regularly to Management
- Follow up on leads to opportunities using Salesforce to ensure needs are being met and opportunities are being won/closed
- Administer and execute corporate promotions, programs, campaigns, and new product introductions
- Research a list of targeted accounts using the provided tools to find the key contacts and decision-makers for DM products
- Meet and/or exceed monthly activity goals, quarterly revenue targets, and other key sales metrics established by the business and sales leadership team
- Effectively utilize Customer Relationship Management (CRM) and other programs to plan and record sales activities, identify and log potential sales opportunities, and provide key information as needed
- Participate in regular product training and development programs to demonstrate the benefit of all DM products, services, sales processes, and systems
Qualifications
- 1-2 years of related inside sales experience with emphasis on both outbound and inbound calling
- Has quota-based sales experience with sales impact on performance, quota attainment, and promotion
- Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
- Proficiency in Microsoft Office and CRM software such as Salesforce.com
- Excellent communication skills, both verbal and written
- Good organizational skills and the ability to multitask
- An energetic and positive person who is motivated to deliver strong results and win
- A fast-thinker with a strong ability to challenge customers to try something new
- Excellent phone and cold calling skills
- Strong listening and sales skills
This position is fully remote.
At Desktop Metal, innovation is at the core of our DNA. And we believe ground-breaking discoveries are born from diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, marital status, veteran status, or disability.
