Position Summary

Crescent Machine Operator is responsible to perform machine operation duties committed to meeting all our customer’s need, and people’s needs. Ensuring he operators as outlined in the Crescent Way- 3 P’s:

  • Purpose
  • Process
  • People

While building on our culture of:

  • Doing it Right
  • Doing it Safe
  • Doing it Well

Essential Duties and Responsibilities


  • Read and understand the Crescent Safety Playbook – Doing it Safe
  • Ensure a safe work environment is maintained 
  • Engage in the Safety Observation process
  • Ensure a preventive maintenance tasks are completed one time and correctly 
  • Ensure all equipment is operating safely
  • Ensure all line work and machine tasks are being completed in a safe manner
  • Ensure a clean and organized workspace, and hold themselves to a high standard and lives the “leave work areas better than found them”.
  • Continually seek out and remove forms of risk created by our equipment and equipment setup


  • Provide technical leadership and troubleshooting capabilities
  • Be a leader in training for all other personnel at Crescent who will interact and or operate with equipment.
  • Recognize to ensure each person feels appreciated for the value they provide
  • Lead people to encourage maximum performance and dedication


  • Perform tasks associated with setup and preventative maintenance of the equipment
  • Ensure all line setup are done correctly, safely and on time
  • Look for and create Continuous improvement ideas
  • Provide a first level of troubleshooting and machine diagnostic when equipment is not performing properly
  • Be able to setup and operate any auxiliary equipment such as labelers and printers
  • Communicate issues and opportunities to the site Production Leader or Supervisors 
  • Lead Equipment Changeovers


  • Ensure all equipment is operating in a manner that produces quality product
  • Communicate any suspected quality issues to the appropriate person
  • Participate in root cause analysis on quality issues and be part of corrective action development
  • Provide consultation along with Quality leader and Ops leadership on all new builds to ensure “quality at the source” design.

Customer Value

  • Ensure the proper care and use of equipment – Crescent and Customer owned equipment 
  • Provide real time support to customer trials, samples and visits 


  • Be knowledgeable of impact of equipment costs on Crescent
  • Use equipment, support and other materials appropriately 

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

  • Has a “Do it Right” approach vs a “being right” mindset
  • Accepts task delegation from others
  • Communicate issues and opportunities openly with Site Leadership

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

  • Self-assured
  • Able communicator—good clarity, balanced talker and listener
  • Patient
  • Effectively assertive and able to handle conflict and confrontation situations
  • Solution vs. blame oriented
  • Has energy and enthusiasm
  • Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

  • Systematic trainer, willing and able to develop people
  • Good work ethic, task focused and willing to extend extra effort
  • Resilient—able to deal with the unexpected, not easily flustered
  • Has sense of urgency

Work Environment / Physical Demands

  • Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements 

Management Reasoning and Organizational Skills

  • Practical problem solver
  • Ability to anticipate and look ahead
  • Mental agility and the capacity to handle an up-tempo work pace
  • Idea generator
  • Has viable administrative, organizational and time management skills
  • Can shift focus as needed

Systems Usage

  • Packmanager
  • Microsoft Office Suite
  • Other Equipment software applications

Performance Metrics and Trends

  • Safety
  • People
  • Productivity
  • Quality
  • Customer Value
  • Financial


Education & Experience:

  • Experienced in packaging equipment operation or maintenance

Preferred Qualifications:

  • Experience in cartoner, shrink wrapping, printing, labeling or robotic packaging
  • Experience in packaging systems maintenance or preventative maintenance programs including
    • Setup
    • Changeover
    • Preventative Maintenance
  • Basic Machine Troubleshooting
  • Advanced computer skills
  • Understands Standard Work and Continuous Improvement Concepts

We will absolutely know the Machine Operator is successful if they can:

  • Maintain the production equipment in a safe and productive manager
  • Ensure machine is property maintained
  • Improve productivity through idea and implementation of ideas

By completing this application, you are acknowledging the following: 

  • I am at least 18 years of age of older 
  • I can perform the essential functions of this position, with or without accommodation
  • I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis


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