CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry’s fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.

As a Support Operations Engineer, you will be at the forefront of this transformational technology. You will assist a list of cutting-edge companies and developers taking advantage of our accelerated compute services and features to run their mission-critical applications. You will be a crucial component in the success of their production-critical implementations via deployment, monitoring, triaging, and troubleshooting of critical infrastructure and jobs. Your efforts will ensure the efficient and uninterrupted execution of our clients’ jobs.

 

What You'll Do:

  • Deployment and configuration of platform infrastructure in a Linux environment
  • Monitor software and infrastructure for issues and act quickly to stem any negative impact
  • Work with Development, Infrastructure, and Network Operations teams to troubleshoot and resolve deployment-related software, network, installation, and configuration issues
  • Support Development, Infrastructure, and Network Operations teams in resolving infrastructure issues
  • Work with contractors in remote sites to install, configure, and troubleshoot servers, network equipment, and data center infrastructure
  • Reconfigure or decommission existing infrastructure as needed
  • Identify, maintain and create documentation for new hardware deployments, all varieties of corner case scenarios, and troubleshooting workflows
  • Streamline deployments to increase efficiency and reduce deployment times
  • Support the development, testing, and integration of new hardware into the platform
  • Liaise closely with the Client Support Engineers team to monitor customer support requests, and act as an extension of the Client Support team
  • Help maintain high customer satisfaction by acting with empathy, understanding the business impact and priority of customer issues, and following our best practices
  • Promptly act on technical incidents and escalations, communicating effectively with all stakeholders
  • Assist with the training and development of new hires
  • Plan, organize, and manage tasks, resources, and timelines across teams to accomplish work accurately and on time

Who You Are:

  • You have at least two years of experience with server hardware installation and server configuration in data center environments
  • You have a working knowledge of basic Linux & networking
  • You have a solid understanding of distributed computing environments and methodologies, such as storage volumes, private networks, load balancers, and virtual machines
  • You've got communication skills (both written and verbal)
  • You have a knack for solving problems; you're adept at recognizing technical issues and developing appropriate solutions
  • You have a working knowledge of basic Windows sysadmin

 

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $75,000/year in our lowest geographic market up to $110,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.  

Hybrid Workplace

If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

  • Be Curious at your Core
  • Act like an Owner
  • Empower Employees
  • Deliver Best In-Class Client Experience 
  • Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

Benefits

We offer a competitive salary and benefits, including:

  • Medical, dental and vision insurance - 100% paid for the employee
  • Company paid Life Insurance 
  • Voluntary supplemental life insurance 
  • Short and long-term disability insurance 
  • Flexible Spending Account
  • Tuition Reimbursement 
  • Mental Wellness Benefits through Spring Health 
  • Family-Forming support provided by Carrot
  • Paid Parental Leave 
  • Flexible, full-service childcare support with Kinside
  • 401(k) with a generous employer match
  • Flexible PTO
  • Catered lunch each day in our offices
  • Weekly massages in NJ office
  • A casual work environment
  • Work culture focused on innovative disruption

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

 

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