About the opportunity

Contentful is looking for a Senior Associate to join the Business Operations and Strategy (BOS) team to help scale our business.

As a thought partner to senior management, you will work closely with teams across the organization to understand business performance, set strategy, and drive business growth.

This role is dedicated to supporting the Product organisation in setting and operationalising strategy.

What to expect?

As a member of the BOS team dedicated to Product, you will become a trusted advisor to Contentful’s executives and functional leaders, particularly our Chief Product Officer and Chief Technical Officer, and work on high-impact, top priority issues facing the business.

Projects and responsibilities may include:

  • Being the business partner to product leaders: identifying, surfacing and strategising around business performance of our Product Lines.
  • Identifying growth, efficiency, and strategic opportunities for the business: conducting qualitative and quantitative analysis to understand business performance, evaluating investments or strategic decisions, identifying and prioritizing actions to take, and communicating insights to senior executives
  • Driving successful execution: on specific one-off initiatives, or on process or systems improvements that support our Product strategy including cross functional initiatives such 
  • Acting as the connective tissue of the company: facilitating cross-product line and cross-functional collaboration, driving and contributing to both specific high-priority projects and regular operating rhythms and business reviews

What you need to be successful

BOS team members are strong business generalists with outstanding analytical and communication skills and knowledge of/strong interest in the content platform space. We are looking for candidates with 2+ years of general management experience in areas such as management consulting, investment banking/private equity, BizOps or SalesOps, analytics/strategy, or corporate/business development roles. Data analytics, data science, business intelligence, and program management experience is also valuable, as is experience working with Product teams in a SaaS software company.

Expected functional skills:

  • Defines, structures, and frames complex problems and decisions in a simple, actionable way
  • Performs accurate analysis on complex data and derives new and actionable business insights based on this
  • Has experience building complex business models and analyses; ideally proficient in SQL (or is willing and able to learn)
  • Communicates in a structured, clear way and able to influence senior level stakeholders
  • Successfully leads large cross-functional teams with a range of seniority levels (up to C-level)
  • Experienced in driving from business analysis and insights to action: structuring and solving problems, seeking information needed to solve these, conducting analyses, recommending actions, getting buy-in and alignment from leaders and teams, and working with other teams to deliver results

What’s in it for you?

  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
  • Company paid parental leave to care for and focus on your growing family 
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-Remote

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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