About the opportunity

Upon joining our People team, you will work collaboratively and independently to enable a material impact in the evolution of our European People team. Your passion for the employee experience means you will take ownership for employee relations and build new and innovative ways to drive engagement.  In addition you get to work with an enthusiastic and energetic team solving important problems and building scalable solutions. We are a fun, hard-working, international, agile and feedback-oriented team that enjoy collaborating in an inclusive and welcoming environment.

What to expect?

This Employee Relations Specialist role will be an addition to our European People team. We are looking for a strategic and operationally-savvy HR partner who can quickly build trust and serve as an advisor to our Global leaders across functions (Sales, Marketing, Product Development and G&A teams) on all European employee relations related topics. You will be responsible for managing and maintaining positive relationships between our company and its employees. In this position, you will be expected to develop and implement employee relations policies and procedures, handle grievances, and provide guidance and support to managers and employees. Your role will be critical in ensuring an engaged workforce. We are looking for someone who is passionate about creating a positive work environment.

  • Serve as the primary point of contact for employees regarding workplace- related issues, concerns or conflict.
  • Provide guidance and support to managers and team leaders on employee relations matters, including performance management and conflict resolution.
  • Develop and implement policies, procedures and programs to improve employee engagement, satisfaction and retention.
  • Develop the skills of our People Managers through training and development  in European employee related matters including diversity, inclusion, communication and conflict resolution.
  • Act as a mediator or facilitator in resolving disputes or conflicts..
  • Collaborate cross-functionally across the People Teams to contribute and shape team projects.
  • Provide guidance and support to managers and employees on employee relations issues.
  • Investigate and resolve employee complaints and grievances.
  • Monitor and analyze employee relations trends and recommend proactive measures to address issues
  • Manage employee discipline and performance improvement processes
  • Partner with the People team and business leaders to develop and execute employee engagement initiatives.

This position is an individual contributor role reporting to the People Partner Lead in Europe.

What you need to be successful?

  • 7+ years of experience in employee relations across Europe preferably in a fast paced tech company operating within Germany.
  • Strong understanding of business operations and the ability to translate business strategy from a people perspective
  • Solid understanding of European employment law, regulations and best practices.
  • Excellent communication, interpersonal and conflict resolution skills .
  • Strong analytical and problem solving abilities.
  • Collaborative mindset with a passion for fostering a positive and inclusive workplace culture.
  • Proactive, detail oriented and able to manage multiple stakeholders and priorities.
  • Ability to analyze data and provide insights for improvement.
  • Experience in developing people managers.
  • Excellent problem-solving and decision-making skills.
  • Experience using Workday.

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
  • Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
  • Use your personal education budget to improve your skills and grow in your career. 
  • Use your physical fitness budget to get away from your desk and support your physical wellness
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
  • New hire office equipment stipend. Get the gear you need to work at your best

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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