An Invitation to Apply for the Position of
Family & Operations Coordinator
Coney Island Preparatory Public Charter School
Brooklyn, New York
What is the Role?
Coney Island Prep is looking for an amazing, dedicated Family & Operations Coordinator to join us for the 2022-2023 school year! The mission of the school’s Operations Team is to make teaching better and easier by directly supporting the academic program. The Family & Operations Coordinator (OC) position is integral to the success of this mission, as they will ensure our staff and our scholars have everything they need to be successful, and that information is passed effortlessly and seamlessly between scholars, parents, and staff.
The OC will implement and manage clear systems, revising them as necessary or needed, so that Coney Island Prep runs smoothly on a day-to-day basis. They will be the first point of contact for all students, families, and visitors to Coney Island Prep, and will play a key role in scholar and family engagement -- particularly as it relates to school attendance, enrollment, and registration. The OC will work tirelessly to ensure compliance around all student data and files and will help coordinate and communicate the initiatives of the Operations Team at large. The OC will be hired by and report to the Director of Operations.
What You’ll Be Asked To Do
Scholar and Family Communication
- Create a warm, welcoming main office environment for families by building relationships and providing top notch customer service
- Seamlessly and professionally handle all incoming and outgoing communication between scholars, families and staff (including mailings, letters home, phone calls, emails, etc.)
- Serve as the primary point of contact for the school on all phone communication including, but not limited to, answering the phones and taking messages
- Generate content and prepare weekly family newsletter
- Execute daily attendance procedures to ensure accuracy of data and clear, daily communication with families
- Work with the Director of Operations to maximize daily attendance and minimize tardies
- Maintain the main office workspace for aesthetics and function, including the inventorying and organization of supplies/materials, scholar concerns and visitor systems
- Collaborate with school staff to ensure a comprehensive list exists of scholars staying after school, and communicate efficiently with families regarding their scholar
- Track completion of all parent and student-facing surveys, RSVPs, permission slips, and other relevant documentation
Enrollment and Student Data
- Maintain and update student files for current and accurate academic, family contact, health, medication, parental permission and all other documentation to ensure compliance with state mandates
- Ensure all student information systems, specifically Illuminate and ATS are accurate and updated with current student data
- Coordinate summer and mid-year enrollment by managing the school’s waitlist and enrolling new scholars as soon as seats become available
- Respond urgently and in-the-moment to support academic programming and student needs
- Act as first point of contact for all scholar health needs
- Assist teammates in planning and executing all student and family events, including family conferences, field trips, etc.
- Flexibility to work evenings and weekends as needed
- Help oversee and execute arrival, lunch, dismissal, transportation and other whole-school systems (specific duties will vary by campus)
- Additional support at the request of the Director of Operations
What You’ll Need
- Passion for education and a dedication to Coney Island Prep’s mission
- Steadfast belief that all students can achieve at the highest academic levels and deserve an opportunity to succeed in the college of their choice
- Professional demeanor and excellent organizational skills
- Excellent oral and written communication skills
- Self-reflective and open to frequent feedback, with the ambition and desire to grow and develop
- An entrepreneurial spirit, embracing the opportunity for creativity and hard work inherent in a growing organization
- A positive, solutions-oriented attitude and drive for excellence
- Willingness to be a team player
- Believes families are essential to scholars’ academic success and therefore actively leverages families’ perspectives in day-to-day work
- Willingness to take on physical and sometimes menial tasks necessary for the greater good
- Flexible and open to being interrupted and getting back on task in a highly reactive role
- Interpersonal skills to foster excellent relationships with families, scholars, vendors, and staff across lines of sameness and difference
- Detail and solutions-oriented mindset
- Ability to prioritize appropriately, with a demonstrated ability to distinguish between the urgent and the important
- Moderate to strong experience with Excel
- Some prior experience required -- either as a receptionist, administrative employee, office manager or any school-based experience
- Associates degree required, Bachelor’s degree preferred
- Spanish, Cantonese, or Russian proficiency a bonus
Who are you?
You’re all in. You believe there is no more urgent task than to educate students from low-income backgrounds, so you are committed to the core. Our work is high-energy, fast-paced, tiring and sometimes all-consuming, and you wouldn’t have it any other way. You own your work and when you reach your goals, you reach higher. You work incredibly hard, and are inspired by the urgency of what we do. You aren’t afraid to ask for help, feedback, and support; you’re equally eager to give all of the above. You’re driven by personal accountability, data, and results, and you’re not above doing whatever’s asked. You make friends at work, smile through hectic days, and add a little levity along the way. You have the opportunity to work with students, and there’s always someone who’s got your back from coaching you through a challenging day to helping you grow professionally. And while the environment can be fast paced and ever-changing, you’ll have all of the technology and caffeine you need to get the job done.
Who are we?
Coney Island Prep is a college preparatory public charter school in Brooklyn, New York. Merging growth, performance, and commitment, the Coney Island Prep community takes its responsibility to prepare students for the college and career of their choice very seriously, but not ourselves. We balance our sense of ownership and responsibility with humility and levity and support each other every step of the way. Coney Island Prep currently serves over 1,000 scholars across its four schools, including:
- 290 scholars in kindergarten – second grade at the lower elementary school
- 290 scholars in third – fifth grade at the upper elementary school
- 320 scholars in sixth – eighth grades at the middle school
- 350 scholars in ninth-twelfth grade at the high school
Commitment to Diversity, Equity, and Inclusion
Coney Island Prep is committed to building a team that collectively reflects the various backgrounds, experiences, and identities of our scholars. We recognize and respond to different points of access, so that everyone maximizes their highest potential. We also recognize that because of institutionalized racism and systemic oppression, historically marginalized groups are at a disadvantage when it comes to most application and hiring processes. We want to ensure that all candidates, regardless of their identity, are able to demonstrate their qualifications and are not limited by a lack of opportunity or access. We are also committed to creating a space where everyone feels like all aspects of their identity are acknowledged, respected, and welcomed. We are intentional about creating an environment where people feel comfortable being their authentic selves at work by constantly examining our organization culture and challenging our traditions.
Our Response and Responsibilities During the Pandemic
Recognizing how this pandemic disproportionally affects communities of color, we have taken steps to meet our mission in a number of ways. In addition to sharing our blueprint in approaching virtual and distance learning, we have allocated resources for familial support, distributed hundreds of devices to sustain techquity amongst students, and provided over 100,000 meals throughout the South Brooklyn neighborhood to date.
As we have navigated our return to school and broader COVID-19 recovery efforts, it is clearer than ever before that having all staff members fully vaccinated is an exceedingly important aspect of protecting the health and safety of our school community. We know that educators city-wide will continue to lead the movement for safe and healthy school communities, and we are excited to be a part of that! To adhere to New York City’s mandate, all Coney Island Prep staff members will be required to be fully vaccinated. If you are not yet vaccinated and looking to do so, we will be more than happy to provide resources to assist in that process.
Benefits and Compensation
- Employees at Coney Island Prep are provided with a generous salary. Our salaries are highly competitive, set through a lens of equity, and based on an individual’s skills and experiences relevant to the role. The starting salary range for this role is $65,000-$69,000, based on experience.
- As a regular full time employee of Coney Island Prep, you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 403(b) retirement benefit package with match and Paid Family Leave.
- Staff are provided with a MacBook Air and access to all the necessary technology and resources needed to succeed in their role.
Are you “All In?” The preferred start date for this position is May 1, 2022, but can be flexible for the ideal candidate before July 1, 2022. To apply, head to our Careers Page!
Coney Island Preparatory Public Charter School is an equal opportunity employer and does not discriminate on the basis of race, religion, color, age, sex, sexual orientation, marital or familial status, national origin, citizenship or disability. We want Coney Island Prep to be a place where students and staff of all backgrounds, experiences, and identities feel as though they feel valued and can excel.