Here at CTC, we’re an agency of entrepreneurs. We know what it’s like to run an ecommerce business. Because we have. And still do.

Like our clients, we’ve taken 3am calls with overseas suppliers, haggled pennies off pick-and-pack fees, watched something grow and thrive against the odds. 

Whether the client dreams of transforming the world or turning a profit, our success depends on their success.

At our core, CTC is a service provider; building brands across visitors, conversion rate, and lifetime value. Centered around our ecommerce growth formula, we tested on our own strategies and brands, to help scale what works.

Additionally, we’re a human service business. And our people are our product. We invest in them because they invest in our client's business. CTC is a fully remote company of creatives, data geeks, and leaders that expanding across the United States & Canada. 

We truly believe careers are a catalyst for your future self — because we’re not just interested in who you are, but in who you want to be.


NURTURE  | You are the conductor on the frontlines with our members. You embrace and constantly reinvent the wheel for what it means to provide best-in-class customer support. Nurturing existing members means providing them with excellent coaching experiences, transparent and actionable communication that correlates directly to their success inside ADmission, as well as caring for them on a personal level. There should be no question in their mind that we are for them as entrepreneurs and exist to help them grow their business. When the ADmission community is nurtured in these ways, it creates loyal and highly qualified leads for future CTC employees, clients, and partners. 

FACILITATE | Community can’t exist without conversation, and your day to day success in this role will anchor on your ability to connect with members and internal CTC staff at multiple levels. Thriving in this role means facilitating effective relationships with other individuals, teams and departments at CTC. Generating internal excitement, getting staff buy-in and building cross-departmental strategies to bring the value of CTC directly to our members is key to a growing community. Additionally, it’s important to explore outside expertise and build relationships with reputable partners in order to create partnership offerings and trainings that not only increase revenue for ADmission, but provide additional tools, resources, and value for our members.

OPTIMIZE | You are responsible for managing the end-to-end process of member training and community support. This includes proactively seeking the tools, strategies, software and processes that we use for our clients and brands at CTC and translating them into content that will benefit members. You will continuously seek opportunities to optimize the way we create and publish new content and webinars, helping ADmission stay on the cutting edge of this industry. You will help hold this product to a high standard of consistency and excellence while keeping it true to our mission of helping entrepreneurs achieve their dreams.


Success in Your Day to Day Looks Like

  • Improving and optimizing the ADmission member experience from time of onboard through membership cancellation.
  • Managing the quality, consistency, and experience of Circle, the member portal, and all member resources.
  • Owning community engagement and member care, including daily community engagement, support email response, and weekly Member's-only newsletter.
  • Leading cross-departmental collaboration to launch new trainings and resources.
  • Weekly content planning and publishing of new tools, trainings, and live webinars.
  • Answering support questions and managing the tech stack of the membership community, including Kajabi, ConvertKit, Circle, Stripe, Zapier, Typeform, etc.



  • 1-3 years experience in eCommerce growth, digital advertising and/or online community management in the digital product space (courses and membership programs).
  • General understanding of how digital product businesses work, and how the community component is essential to its long term success.
  • Experience navigating and answering questions as it relates to the Facebook Ads Manager platform.
  • Experience planning, developing, and executing paid advertising campaigns for eCommerce brands.
  • Proven ability to support, engage, and care for a growing online community.
  • Experience operating inside ConvertKit, Kajabi, Circle, Google Analytics, and Google Suite, a plus.
  • Knowledge using online customer service tools and plugins (such as Typeform, Stripe, Zapier, Vimeo, YouTube), a plus.
  • Can rally a team behind a cause or mission, and execute with limited resources (start-up mindset).
  • Must have a unique combination of humility (willing to do the dirty work) and ambition (vision for what your future holds).
  • A self-starter with the ability to quickly pivot strategies quickly when something’s not working.
  • Exceptional written and verbal communication skills.
  • Ability to organize, prioritize and manage multiple tasks with great attention to detail.
  • Ability to complete short-term and long-term goals in a proper manner.


YOU + CTC = Dreams in Digital Marketing

People are the heart of our business and we believe in paying every associate what they deserve and being clear is kind with pay transparency.

Salary for this role | $70K base plus bonus and equity 

Posted salary ranges are aligned with our equitable hiring practices and based on current market data. Final salary offers will take into account the experience and qualifications of the selected candidate.


We’re storytellers, buyers, builders, designers, coaches, partners, leaders, entrepreneurs of our own lives, and in our hearts, we at the Common Thread Collective (CTC), are dreamers.

With an untraditional take on marketing, CTC is an ecommerce growth agency helping entrepreneurs achieve their dreams.

A job is a job is a job. At CTC we don’t hire you for a job. We believe careers are a catalyst for your future self — because we’re not just interested in who you are, but in who you want to be. 

Come sell stuff online, tell stories, build websites, shape brands, create processes, scale accounts, and help fellow entrepreneurs turn their dreams into reality.

We’ll come alongside you and care for you in your pursuits by offering full-time permanent CTC entrepreneurs:

  • ESOP | An agency by the people for the people. CTC offers an Employee Stock Ownership [ESOP] program where 80% of the company will be employee owned by 2023. This stock is on top of 401k investment with an estimated* 45% higher earning potential than other agencies.
  • 401K | program with a 3% company match (post 90 days employment) to bring out the investor inside you
  • TIME OFF | When you’re at CTC, you’re firing on all cylinders. To make that possible, we offer a Flexible Time Off policy where you will coordinate with supervisor to take time away from the office for rest, travel, and variety of others things that are important to you!
  • MEDICAL | Full health, dental, and vision benefits that fit your lifestyle and goals
  • WELLNESS | A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually

*NOTE: ESOP estimates are based on total earning potential over the course of vesting shares and not a guarantee. 

CTC is an Equal Employment Opportunity employer. We Embrace I.D.E.A. and are committed to fostering a culture of performance and inclusivity.


Common Thread Collective provides this Privacy Notice for California Consumers/Employees only to individuals residing in the State of California who are considered “Consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA (“Consumers”). This CCPA Employee Privacy Notice sets forth our privacy practices as required by the California Consumer Privacy Act of 2018 (“CCPA”). We provide you this notice because, under the CCPA, California Residents who are employees, employee applicants, or contractors qualify as Consumers. For purposes of this CCPA Employee Privacy Notice, when we refer to Consumers, we mean you to the extent you are a California employee, employee applicant, or contractor. To see our full policy, please click here.

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)
When autocomplete results are available use up and down arrows to review
+ Add another education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Common Thread Collective’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.