Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results: We think big, work smart, and execute fast to transform the future of commerce
Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
Champion Customers: We go the extra mile for our customers to help them unlock their full potential
Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

As Head of Product - Experiences and Extensibility, you are responsible for driving the vision and strategy for creating enjoyable experiences for developers and business users alike. We are looking for a user-focussed leader, who can drive meaningful innovation to position us as a thought leader for cloud enterprise software that is easy to use and extend.

We believe that product and UX strategy are best thought of together, instead of being separated and siloed. As Head of Product, UX/UI designers and Product Managers report to you.

Your Mission:

Drive the vision and strategy for stellar user experiences, aligned with the overall company and product vision, and rally the teams in the product group behind it
Together with the Head of Engineering, work with teams in your group and beyond to make the vision become reality
Advocate for customer and user-centricity in the group and establish practices to support those values
Drive product marketing, messaging, and thought leadership for the domain in collaboration with the Product Marketing team
Lead, manage, and coach Product Managers and UX/UI Designers and support their professional development

What you need to succeed:

Minimum five years of experience working as a product manager or as a UX/UI designer with a strong research background
Past experience of successfully managing or mentoring Product Managers, Analysts or UX Researchers with a focus on professional growth
Passion for building user and customer centric experiences
Prior experiences building B2B enterprise software, especially business user tooling
Thought leadership: Anticipate market trends in your field and drive innovation
Experience in defining and interpreting usability and value scores, using metrics and KPIs to define and monitor product performance
Solid knowledge and experience in product discovery techniques, and empathy in communicating with customers, users, and team members
Ability to balance risks and innovation to create value
A High degree of organizational skills, and the ability to stay on top of multiple long-running initiatives in parallel
Strong people, leadership, communication, and presentation skills

Nice to have:

Hands-on experience in using API-based products
Building products for developer personas or knowledgable in the field of developer experiences

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone

Location (City) *

Resume/CV *

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

(File types: pdf, doc, docx, txt, rtf)

How did you hear about us?

Are you located within a commutable distance to the cities on the job ad (around 60´)? *

Will you require sponsorship now or in the future? *

I have read and understood the privacy notice. *

Processing of (personal) data by the entity in charge of the online application process

Dear applicant,

Thanks for your interest in working with commercetools.

We want to inform you that for these reasons we need personal information from you and by registering your candidate profile, you provide commercetools with your personal data and state that you are interested in employment at commercetools. Your information will be used internally to determine how well your application fits the position you have applied for. That this can be done conformable to law, we need your explicit agreement that allows us to use your data as described. We’d like to inform you about regulations, which are important for our online-application system and all the included data and services. Please read this text consciously before you use our online-application system. If you disagree in any point please do not apply. If you agree please click ‚yes‘.

I agree with the declaration of consent below and confirm that I have read and understood the instruction on data protection, objection and revocation.

Declaration of consent:
By making this declaration of consent I permit commercetools GmbH (hereinafter referred to as ‘commercetools’), with its registered office at Adams-Lehmann-Strasse 44, 80797 Munich, to collect and process my personal data and application documents on the online applicant portal. Should I voluntarily provide information on a severe disability or other health data in the meaning of Article 4 No. 15 GDPR, I permit commercetools to also process that data in the course of the application process described above.
I understand that I may permit commercetools, by sending an informal email to jobs@commercetools.de, to store my personal applicant data beyond the statutory retention period of two months (Article 15 par. 4 of the German General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz)). In this way I can participate in the candidate pool and have commercetools send me suitable job offers.

Revocation notice:
You can revoke this declaration of consent at any time without giving reasons, with effect for the future. Please send your revocation by email to jobs@commercetools.de in order to exercise your revocation right. From the receipt of your revocation declaration commercetools will process your personal data no longer than required by the provisions of law on retention of records. When the statutory retention period ends, your personal data will be deleted in line with data protection requirements. If we receive your objection after the end of the statutory retention period, your personal data will be promptly deleted after the receipt of your revocation declaration. If you object to the processing of your health data in the meaning of Article 4 No. 15 GDPR it will be promptly deleted.

Data protection notice:
The controller in the meaning of Article 4 No. 7 GDPR is commercetools GmbH with its registered office at Adams-Lehmann-Strasse 44, 80797 Munich.
Applicants can apply for advertised positions with commercetools through the online careers area. In order to carry out the application process, commercetools will process the personal data and application documents provided. As a rule, the processing occurs on the basis of Article 26 par. 1 of the German Data Protection Act (Bundesdatenschutzgesetz) and the use of the online portal for that purpose on the basis of Article 6 par. 1a GDPR. If information on a severe disability or other health data in the meaning of Article 4 No. 15 GDPR is provided, the processing shall occur on the basis of Article 6 par. 1a GDPR. Voluntary longer storage of personal data for the purpose of participating in the candidate pool will also occur on the basis of Article 6 par. 1a GDPR. Information on a severe disability or other information on health data in the meaning of Article 4 No. 15 GDPR shall be provided exclusively on a voluntary basis, which means that applications are also possible without that information, without the applicant incurring any advantage or disadvantage as a result.

In addition, the general privacy policy declaration applies.

LinkedIn Profile

Github / website link:

EU-Based Demographic Questions

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Gender (Select one) *
  Male
  Female
  Non-binary/Non-conforming
  I'd prefer to self-describe

I don't wish to answer

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Head of Product (m/f/x)

Apply for this Job

Processing of (personal) data by the entity in charge of the online application process