Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results: We think big, work smart, and execute fast to transform the future of commerce
Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
Champion Customers: We go the extra mile for our customers to help them unlock their full potential
Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

Please note: This position is for a fixed-term period, with potential for extension based on business needs

The Opportunity:

At commercetools, we are a mission-driven organization in a fast-paced, high-growth environment. Our People Operations team plays a crucial role in ensuring every employee has the support and resources they need to succeed.

We are seeking a Senior People Operations Partner to join our dynamic team. As our Senior People Operations Partner, you will enhance employee experience by providing administrative and operational support, ensuring compliance with labor laws, and optimizing HR processes.

Your Mission:

Act as the go-to person for all HR-related matters for employees in the United Kingdom and Netherlands
Prepare payroll for the United Kingdom and Netherlands entities and collaborate with external payroll providers. Additionally, support payroll and contract management for other entities.
Assist with operational HR processes across other commercetools entities, including Germany, Netherlands, Switzerland, Spain, Australia, and Singapore.
Work closely within our People department and other departments to simplify processes, review policies, and keep them up to date.
Oversee all aspects of employee administration, ensuring efficient and compliant processes.
Identify and implement improvements to increase operational efficiency and reduce administrative burdens.
Take on additional responsibilities for payroll, contracts, and terminations for an additional entity as allocated by the team.

Note: This overview is subject to change as our needs evolve.

What you need to succeed:

Strong knowledge of UK labor and social security laws
Experience in performing payroll preparation in the United Kingdom
A confident presence with a strong focus on service
Exceptional organizational talent with the ability to work independently and reliably, and manage deadlines effectively
High level of personal initiative and a proactive approach to overcoming challenges
Ability to operate with a global perspective and manage HR processes across multiple regions
Experience in managing change and driving continuous improvement
Proficiency in managing the entire employee lifecycle, from onboarding to offboarding, ensuring a positive employee experience
Proven track record in delivering high-quality HR services
Curiosity and a growth-oriented mindset to develop creative, practical solutions
Strong problem-solving and critical thinking skills with sound judgment
Ability to clearly articulate complex processes to stakeholders at all levels
Thrives in a fast-paced, high-growth environment, capable of handling continuous evolution and change

Nice to have:

Experience working in HR across different countries
Familiarity with various Human Resource Information Systems (HRIS)

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

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We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Senior People Operations Partner (m/f/x)

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