Pay Range: $79,921 - $103,897 annual compensation
Job Posting Closing on: Thursday, March 29th, 2023
The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Community Engagement Manager job is available with The City of Fort Worth in the Communications & Public Engagement Department. The manager plans, directs, manages and oversees the activities, staff and operations of the Community Engagement Office. Coordinates assigned activities with other departments and outside agencies; provides information on citywide issues; and advises the City Manager, Assistant City Manager, Department heads, Mayor and City Council on media and public outreach efforts.
The Communications & Public Engagement Department is responsible for internal and external communications, media relations and managing the city’s cable station, video services, social media and website. The Community Engagement Office and the city’s Customer Care and Call Center are also part of the department.
The Community Engagement Manager job responsibilities include:
- Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary decisions or recommendations.
- Monitors and evaluates the quality, responsiveness, efficiency and effectiveness of assigned city service programs, service delivery methods and procedures; and works with employees on the continuous improvement of city services.
- Reviews and oversees the delivery of materials and presentations to schools, after school programs, neighborhood organizations, civic organizations, non-profits and other groups requesting services.
- Establishes effective communication between the Mayor, City Council, City Departments, and Board/Commissions to achieve approval for program operations and presentations.
- Oversees the implementation of public outreach tools for the City. Works with other departments to identify the needs and solutions for communication problems.
- Oversees and participates in the development and administration of the division's annual budget. Participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approve expenditures; and implements adjustments.
- Serves as staff on a variety of boards, commissions and committees. Prepares and presents activity and staff reports and other necessary correspondence; and provides staff assistance to senior management personnel.
- Develops and oversees the City-wide Volunteer Coordinator’s programs and processes.
- Provides mediation for neighborhood issues and disputes.
- Conduct ongoing research and investigate new tools for outreach.
Minimum Qualifications:
- Bachelor’s degree from an accredited college or university with major course work in Business Management, Physical Education, Counseling or a related field
- Five years of increasing responsible community programming experience, including two years of administrative and supervisory responsibility.
- Possession of, or ability to obtain, an appropriate, valid driver's license.
- Must be available to work multiple evenings and weekends, as needed.
Preferred Qualifications:
- Computers and applicable software.
- Interpersonal relations and networking.
- Public speaking.
- Event planning.
Conditions of Employment
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer.
