About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts and user-generated content so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate buildings while they were burning, diverted school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our subscription product—Citizen Premium—is a first-of-its-kind personal safety subscription that allows users to reach a digital safety agent 24/7. Subscribers have used Citizen Premium to de-escalate tense domestic situations, guide emergency response to remote hiking locations, and travel safely on late-night walks and ride shares.

Already relied on by millions of people every day, Citizen is continually expanding to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by Sequoia Capital, 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the role:

We are looking for an organized, data-driven, and curious player/coach to work cross-functionally across the product, engineering and various other departments. As the Head of Data Science, you will support and inform various functions throughout the company to solve business-critical issues, specifically related to our product, features, etc. Our data team supports all parts of the business and are generally aligned around the key pillars of growth and revenue. The growth team focuses on scaling Citizen through content strategy and improving app UX, while the revenue team focuses on driving paid acquisition through improved premium feature value, as well as exploring creative new monetization streams. The ideal candidate will be able to thrive in an ever changing start-up environment and be able to adapt quickly to changes within the business.

What you’ll do here:

  • Establish and implement the organizational structure, goals, processes and tools for the data science team
  • Represent the data function to the rest of Citizen.  Lead the day to day operations of the data team
  • Help strategize with senior leadership to develop the product roadmap that supports the company’s vision and mission
  • Build, manage and develop a team of talented data scientists embedded as thought partners within product verticals and own reporting, experimentation and longer-form analyses that generate insights and guide product and company strategy
  • Embark on a dynamic and hands-on management role where you'll have the opportunity to not only lead and direct your team, but also actively contribute and make a tangible impact through executing key individual contributor tasks
  • Leverage analytics and quantitative methods to inform and influence decision-making
  • Influence and build relationships with people across all levels of the organization, internally and externally

We’d love to hear from you if you have:

  • 6+ years experience as a data scientist or product analyst 
  • Extensive experience collaborating cross-functionally with Product, Engineering, and other disciplines at both the leadership and hands-on level
  • Ability to challenge the status quo: ability to challenge peers constructively and get buy-in for new ideas
  • Strong communication skills: ability to tell a story with data and adjust communication based on audience understanding of data.
  • Ability to navigate ambiguity and operate effectively in the face of uncertainty 

Preferred

  • At least 3 years experience managing a data science or product analytics team
  • Experience with a modern data stack: GCP, Tableau, dbt, Stitch, and BigQuery
  • Experience in consumer technology
  • Experience managing teams in a startup environment

Salary Range & Benefits:

The below represents the expected salary range for this position in New York, New York. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Salary Range: $200,000-$270,000 annually + equity + benefits

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.





Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Citizen’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.