Our Company:

Seeing a psychiatrist can take up to 3 months and cost as much as $500. Shocked? Us too. That’s why we started Cerebral, a telemedicine-first mental health startup. We are breaking down the barriers to access to mental healthcare so that anybody can get the care and meds they need immediately and for just $99/month. We launched publicly in January 2020 and are growing at over 40% month-over-month, and need your help.

The Role:

Today, 1 in 3 Americans say they suffer from mental health problems like anxiety, depression, or insomnia. Despite this mental health epidemic, seeing a psychiatrist can take up to 3 months and cost as much as $500.

Shocked? Us too. That's why we started Cerebral, a telemedicine-first mental health startup. We are breaking down the barriers to access to mental healthcare so that anybody can get the care and meds they need immediately and for just $99/month. We launched publicly in January 2020 and are growing at over 40% month-over-month, and need your help.

Responsibilities

  • Oversee entire revenue cycle process from claims processing, billing and accounts receivable, to denials and resolution
  • Analyze claim denials for coding or payor policy updates and make corrections as needed
  • Review coding or documentation from provider that may need to be updated to release for billing
  • Generate appeals or reconsideration forms on denied claims utilizing web portals or payor specific forms
  • Help develop claim edits that will help increase cash flow and create clean claims
  • Research and provide timely response on patient, insurance and physician inquiries
  • Run denial and accounts receivable reports to help identify trends
  • Coordinate with internal departments, escalate and resolve payment issues
  • Communicate with clients and care coordination team regarding billing issues, when requested
  • Maintain legal compliance with billing policies and procedures
  • Work closely with finance team
  • Hire, build and train revenue cycle team out as needed
  • Implementation of internal controls and processes to support growth at scale

Requirements:

  • 4-6 years' experience in Revenue Cycle, including experience managing a team of managers/individual contributors
  • Bachelor's degree preferred, Certified Professional Coder certification a plus
  • Proven ability to translate business needs into revenue cycle department requirements
  • Proficient with Excel, and experience with G-Suite
  • Deep knowledge of all facets of the billing and revenue cycle process: coding (CPT and ICD-10), documentation requirements, billing submission processes, and accounts receivable management processes
  • Outstanding communication and organization skills
  • Strong believer in Cerebral’s brand vision and values

Must be based in the U.S. and legally authorized to work in the U.S. on a full-time basis. We are not able to sponsor work visas at this time.

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