About Us

Seeing a psychiatrist can take up to 3 months and cost as much as $500. Shocked? Us too. That’s why we started Cerebral, a telemedicine-first mental health startup. We are breaking down the barriers to access to mental healthcare so that anybody can get the care and meds they need immediately and for just $99/month. We launched publicly in January 2020, are growing at over 60% month-over-month, and need your help.

 

About the Role:

We are looking for new or recent g a Care Coordinator to help make sure our clients are always receiving the highest quality care. Responsibilities will include:

  • Replying to inbound messages from clients regarding prescription orders, questions about Cerebral, and cancellation requests
  • Reaching out to clients with next-day visits to confirm their appointments
  • Making sure clients' prescriptions are being submitted correctly and delivered to clients in a timely manner
  • Responding to inbound chats on the Cerebral website from prospective clients

 

Requirements

  • You are a strong verbal and written communicator
  • You are highly organized and detail-oriented
  • You know how to multitask, and thrive in a fast-paced work environment
  • You love working hard, and enjoy having a multi-dimensional role
  • You are proficient using a computer and have the ability to learn how to use new computer programs quickly

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