Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 3,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

 We want people who are passionate about cloud services and global technology.

The Catapult Information Technology & Cloud Operations Engineer, based in Boston, MA, will be a member of the Catapult Global IT & Cloud Operations team and will be responsible for IT within the Wilmington and Boston offices along with management of Cloud Services to ensure that overall business objectives are met. This person will work closely with Global IT and decision makers in various departments to identify needs, recommend, implement and support cost-effective technology solutions for the organization and Catapult Products. This individual’s initial focus will be to manage and support the overall Wilmington IT infrastructure, desktop support,  along with Cloud Infrastructure and Services for ThunderCloud, OpenField, ClearSky and AMS.

What You’ll Be Doing:

Strategy, Planning and Prioritization

  • Establish and maintain regular communications with the Director of IT & Cloud Operations, department heads, and fellow employees regarding pertinent IT activities.
  • Based on agreed upon requirements formulate and propose potential approaches to meet.  Once a proposal has been reviewed by the stakeholders and approved, work to implement and deploy.
  • Assist in the development of business case justifications and cost/benefit analyses for proposed IT spending and initiatives.
  • Assist in the development and implementation of compliance standards such as HIPAA, GDPR, and ISO 27001
  • Participate in the creation and review of IT budgets to ensure they accurately forecast and communicate what will be required to achieve stated goals, guidelines, and objectives.
  • Participate in the development of IT policies and procedures, including those for architecture, security, disaster recovery.

Operational Management & Excellence

  • Proactively review Wilmington IT and Catapult Cloud Services operation to ensure we are fully meeting the needs of our Business and Customers. 
  • Including performance, reliability/up-time, backups, security and compliance requirements.
  • Documentation of  Wilmington Network, Systems, Backups, IT Procedures, Catapult Cloud Services and Implementation details
  • Monitor, benchmark and analyze operations and make recommendations for the improvement of the overall IT infrastructure and systems.
  • Participate in the deployment, monitoring, maintenance and support of all networking, hardware and software based on business needs.
  • Support end-user services, including phone systems, IT help desk and technical support services.
  • Management and support of Catapult Sports Infrastructure; primary focus on Wilmington MA office, remote offices and employees while on business travel
  • Assist end users with any desktop related issues that arise on a daily basis
  • Assist the Cloud Operations team with monitoring of services in AWS / Azure 
  • Assist the Cloud Operations team with operational tasks in AWS / Azure 
  • Provide support of office(s) WAN & LAN with the ability to be available on weekends, off hours and when emergencies arise
  • Administer network accounts, security groups, permissions, troubleshooting access for domains and cloud services
  • Configuration and setup of systems for new employees and servers for various departments
  • Ability to effectively form and manage external vendor relations
  • Effectively handle any escalations for issues in your area of responsibility.  
  • DNS management of internal and external DNS zones
  • Administration of G-Suite and Office 365 productivity environments and email
  • End-user computer hardware and software purchasing, inventory, troubleshooting and repair, software support and research
  • Laptop builds/rebuilds for existing and new hires; Archiving terminated employee data in secure company location
  • VPN Connectivity
  • Mobile device connectivity support
  • Printers and Print services
  • Provides security key FOBs to employees and guests
  • Involved in cube and office build outs, involving both high voltage (power) and low voltage (data/voice) cabling and Moves/Adds/Changes/Relocations
  • Workstation setup for new users
  • Inventory and Help Desk ticket tracking 

What You’ll Need:

Knowledge & Experience

  • 3+ years of Data Center technology experience (VMware, Dell Servers, PDU, SAN Technologies, IIS, SQL)
  • 3+ years managing or supporting AWS (Amazon Web Services)
  • Experience with scripting languages, cloud formation (Terraform, Ansible)
  • Experience with CI/CD technologies (GoCD, Jenkins)
  • Good understanding and technical knowledge of current networking technology, security and Windows/Linux/OSx based operating systems, hardware.
  • Experience in IT network and infrastructure, project management and policy development.
  • University degree in the field of computer science, information systems or equivalent experience
  • Experience with systems design and deployment from business requirements analysis through to day-to-day management.
  • Demonstrated ability to apply IT to solve business problems.
  • Excellent troubleshooting skills.
  • Certifications:
    • CCNA or equivalent Networking knowledge and experience
    • VMware or equivalent experience
    • AWS Certified Cloud Practitioner or equivalent experience

Personal Attributes

  • Highly self-motivated, self-directed, with attention to detail.
  • Extensive experience working in a team-oriented, collaborative environment.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Ability to build & maintain relationships with stakeholders. 
  • Ability to keep IT management aware of and up to date on site issues.
  • Ability to manage/direct contractors and interns.
  • Ability to quickly learn new skills.

Work Conditions

  • On-call availability for 24x7x365 operations
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
  • Occasional inspection of cables in floors and ceilings.
  • Ability to lift and transport moderately heavy objects, such as computers and peripherals.
  • Travel - Occasional travel to other Catapult offices/sites may be required.



  • We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
  • We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
  • Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today.
  • We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.  There is unlimited opportunity to grow, do more, and do better.
  • We care about you. We offer outstanding paid maternity and paternity leave, a 401k plan with up to a 4% employer match. 

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and individual athletes on the planet! While we have access to many exciting opportunities, we also realise that we are here to do a very important job for our customers. As a result, we aim to work with purpose and intention. We look for people that fit into our team culture, those who actively contribute and individuals who are excited about what they do. 

In order to build the future of sports performance, we need the brightest talent in order to do so. If you think you can contribute to the empowering, enjoyable and exciting Catapult environment, then we invite you to apply.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Catapult Sports are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.